Crews working to restore water supply for customers supplied from Collinstown Water Treatment Plant

13 October 2021

The repairs are being conducted as quickly as possible to minimise disruption to the community and restore water

Uisce Éireann is working in partnership with Westmeath County Council to resolve an issue which may cause supply disruptions to customers supplied from the Collinstown Water Treatment in Co Westmeath.

Dedicated water service crews have mobilised and repairs are underway. The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the community and restore water for all customers.

Uisce Éireann understands the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates as to when the water supply will be returned please see our supply and service section and reference WME00038957. Customers are encouraged to set their location on www.water.ie to quickly view updates in relation to their water supply.

Uisce Éireann continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Uisce Éireann would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.