Crews working to restore normal water supply to areas of Cork City

01 November 2022

Uisce Éireann are making progress regarding intermittent discolouration of water in parts of Cork city. Uisce Éireann have carried out extensive testing and sampling of water supplies throughout Cork city.  The results of this testing have been shared with the EPA and the HSE and we can confirm that the water is safe to drink. Uisce Éireann and Cork City Council continuously test and sample water supplies across the city.

A programme of network flushing has been underway for a number of weeks to address any remaining localised discolouration issues. Whenever the mains are flushed there is a visible colour in the water for a period of time post flushing. As advised, customer should not drink discoloured water. Any customers who have queries or concerns in relation to discolouration should contact Uisce Éireann directly at 1800 278 278. All reports will be followed up and investigated.

If water from your kitchen tap looks orange or brown, Uisce Éireann and Cork City Council recommend running the kitchen tap for a few minutes to see if the water returns to a clear colour. If the water does not run clear, contact Uisce Éireann Customer Care Team 24/7 on 1800 278 278 and it will be investigated. Do not drink discoloured water.

Uisce Éireann are actively making interventions to resolve issues as they arise and would encourage customers to continue to report issues with drinking water. Uisce Éireann would like to apologise for any inconvenience this may have caused as we progress with upgrades to the water supply in Cork.

Please note: Ongoing works in Cork city, such as mains replacement works and/or leakage reduction works, may also cause discolouration. The issue of discolouration is a common one and can occur across the country for a number of reasons such as old infrastructure, bursts, network improvement works etc.

Previous Updates

Uisce Éireann and Cork City Council are aware of an increase in reports of discoloured water and water quality issues in some areas of Cork city.

Investigations have been carried out in the affected areas to identify the source of these water issues and remedial actions are underway to resolve as soon as possible.

Water leaving Uisce Éireann’s treatment plants is continuously tested to ensure it meets all drinking water standards. Water is also regularly tested at customer delivery points to ensure the highest standards are met.

Pat Britton of Uisce Éireann said “We have had calls from customers in the South Douglas Road and Montenotte areas over the last week, and we have been trying to locate the source of the issue. We are currently carrying out remedial works in an attempt to resolve the matter."

If water from your kitchen tap looks orange or brown, Uisce Éireann and Cork City Council recommend running the kitchen tap for a few minutes to see if the water returns to a clear colour. If the water does not run clear, contact Uisce Éireann Customer Care Team 24/7 on 1800 278 278 and it will be investigated. Do not drink discoloured water.”