Crews working to restore water supply to customers in Dunbin
Alternative water supplies are now available
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Uisce Éireann crews are working to restore water to customers in Dunbin following an outage due to operational issues at Hilltop Pumping Station.
Customers in the Dunbin, Kilkerley, Mullaghboy, Sheelagh, Philipstown, Deerpark, Rathmore, Balrobin, Thomastown, Ballybarrack, and surrounding areas are affected.
To support impacted customers, alternative water supplies are now available, in the form of bulk tankers, and can be availed of at;
- Kilkerly National School
- Sheala National School
Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure.
Uisce Éireann’s James O’Hagan said, “We understand the inconvenience of an unplanned outage and thank customers for their support while our crews continue to restore supply. Repair works have been completed and the pumping station is back in operation, however, it will take several hours for the reservoirs to replenish and for the network to refill.”
Normal supply is expected to resume from approximately 9pm this evening (26 May). However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates, please visit the Water Supply Updates section of our website.
Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the Text Alerts page.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.