Crews working to restore water supply to Birr Town and surrounding communities following burst watermain

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews are working to restore water supply to homes, businesses and community facilities across Birr Town and surrounding areas following a burst watermain.

The burst has resulted in water supply disruptions for customers across the town and neighbouring areas.

James Joyce, Water Operations Manager with Uisce Éireann, said: "Our priority is to return water services to the community as quickly as possible while ensuring repairs are completed safely. We understand the disruption that water outages can cause for homes, businesses and the wider community, and we would like to thank customers in Birr Town and the surrounding areas for their patience while crews carry out these essential repairs."

"Our teams have been mobilised and are working to repair the burst and restore water supply to affected customers. Every effort is being made to minimise disruption and restore supplies as quickly as possible."

As repairs progress, customers may experience outages, low water pressure and discoloured water. Once repairs are complete later today, it may take a number of hours for normal supply to return to all customers as the network refills.

Traffic management is in place on the N52 at Riverwalk, opposite the service station, to facilitate the repair works. Motorists are advised to exercise caution when travelling through the area and to follow all traffic management measures in place.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit the Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278. 

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on the Text Alerts page.

Customers can visit the Supply and Services section of our website for the latest information on this outage. Reference Number: OFF00116243.