Crews working to restore supply to customers in Gaoth Dobhair

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is working to restore water supply to customers in Gaoth Dobhair and surrounding areas following a burst to a trunk water main supplying the area.

Crews are on site carrying out repair works; however, the burst is impacting supply to some homes and businesses in Gaoth Dobhair this morning.

Adrian Gillespie of Uisce Éireann said work is ongoing to restore supply as quickly as possible.

“We understand the inconvenience caused by an unplanned outage such as this and would like to thank customers impacted for their patience while crews carry out essential repair works. Every effort is being made to complete repairs as quickly and safely as possible.”

It is expected that repairs will be complete by 6pm this evening. Typically, it takes two to three hours following repairs for normal supply to restore to all customers. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network as the network recharges.  

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page. 

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and through our customer care helpline which is open 24/7 on 1800 278 278.   

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.