Water supply restored in Santry
29 August 2023
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Allow 2-3 hours following low pressure for normal supply to be fully restored to all areas as water refills the network.
Uisce Éireann and Fingal County Council have successfully completed repairs after identifying a large burst to a water main in Santry.
Water service crews were dispatched to resolve the issue and every measure was made to reduce the impact to homes and businesses in the area and restore water supply as quickly as possible.
The areas impacted by the burst included Northwood Avenue, Furry Park Industrial Estate, Woodford Business Park, North Ring Business Park, Old Airport Road, Dardistown, Swords Road and surrounding areas in Santry
Uisce Éireann’s Tselo Tlou thanked customers for their patience while repair works were underway.
“We understand how disruptive unplanned outages are for local communities and would like to thank all impacted customers for their patience while crews worked on repairs. I would also like to thank the water service crews in Fingal County Council for working hard to limit the impact on customers and for successfully completing the repairs. In addition, thanks to the residents, businesses, and elected representatives in the area for sharing our updates and for their patience and understanding as we worked on the repairs.”
It can take two to three hours following low pressure for normal supply to be fully restored to all areas as water refills the network.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.
Previous Updates
Alternative water supply in place at Santry Park Car Park from 2pm today
Uisce Éireann is working with Fingal County Council to restore water supply as quickly as possible to impacted customers following a large burst to a water main in Santry.
Following reports of an outage yesterday evening, expert water services crews were immediately dispatched to find and fix the burst which was located at a busy four-way junction. Due to the location of the burst, traffic management was required in order to safely carry out the works. Following agreement with the planning authority this morning, traffic management was implemented and crews were immediately dispatched.
Repairs are progressing and are expected to be completed by this evening, after which the water supply will begin to restore to customers.
Areas currently impacted by the burst include Northwood Avenue, Furry Park Industrial Estate, Woodford Business Park, North Ring Business Park, Old Airport Road, Dardistown, Swords Road and surrounding areas in Santry. Following repairs, it can take 2 to 3 hours for normal water supply to return to all customers as water refills the network.
Alternative water supply provision
To support customers, an alternative water supply is available at Santry Park Car Park from 2pm today until supply is restored. Customers are reminded to use their own containers when taking water from the tanker and, as a precaution, boil the water before drinking.
Tselo Tlou, Uisce Éireann, commented: “Every effort is being made to reduce the impact on homes and businesses and restore water supply as quickly as possible and repairs are progressing well. The works are complex due to the location of the burst and the need for traffic management to ensure the safety of crews and commuters."
Tselo continued: “We understand the inconvenience unplanned outages can have on our customers and we appreciate their patience while we work to return normal water supply to all impacted customers."
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann understands the inconvenience when an unplanned outage occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section of the Uisce Éireann website.