Crews working to quickly restore water supply for customers in Howth
03 November 2021
Dedicated water service crews have mobilised and repairs are underway.
Irish Water has identified that a pump failure has occurred at the Baily Green reservoir in Howth, North County Dublin and is working with Fingal County Council to restore water as quickly as possible to impacted customers. There will be supply disruptions to homes and businesses in Kitestown Road; New Road; The Summit; Thormanby Road; Windgate Rise/Road and surrounding areas.
Dedicated water service crews have mobilised and repairs are underway and are expected to be completed by 4pm today. Typically it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage.
Tselo Tlou, Irish Water, commented: “The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the area and restore water to customers. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.”
Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.
Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit our Water Supply Updates section.
Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.