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Water supply restored to customers in the Cooley Peninsula area following repairs

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Water supply has been restored to Uisce Éireann customers in the Cooley Peninsula area after an outage caused by a major burst on the network yesterday. Customers in Cooley Peninsula, Rath, Omeath, Carlingford, Jenkinstown and surrounding areas were impacted by outages on Thursday as a result of this burst. 

Repairs began yesterday morning and continued throughout the day before water supply gradually returned to impacted homes and businesses overnight.

Uisce Éireann’s Operations Manager James O’Hagan said: “We understand the disruption an unplanned outage like this can cause and would like to thank customers for their patience while crews worked to repair this major burst.”

Typically, it takes three to four hours following repairs for normal supply to be restored to all affected customers. However, it may take longer for customers at the end of the network or on higher ground as the system recharges.

Any customer who has not had their normal supply restored this morning should contact Uisce Éireann’s customer team on 1800 278 278.  

Vulnerable customers who have registered with Uisce Éireann receive direct communications for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page. 

Our customer care helpline is open 24/7 on 1800 278 278, and customers can also contact us on X @IWCare with any queries.

Uisce Éireann also operates a free text service providing real time updates for local issues. Customers can sign up using their Eircode and mobile number at our Text Alerts page. 

Previous Updates

Uisce Éireann crews are working to repair a major burst to a water main in the Cooley Peninsula area and restore water to customers affected. Customers in the Cooley Peninsula, Rath, Omeath, Carlingford, Jenkinstown and surrounding areas are affected.

Uisce Éireann’s James O’Hagan has assured customers that every effort is being made to restore a full water supply as quickly as possible.

Alternative water supplies, in the form of bulk tankers are now in place, and can be availed of at;

  • Cooley Kickhams GAA car park
  • Omeath bottle bank

Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure.

Uisce Éireann’s James O’Hagan said, “We understand how disruptive unplanned outages are and we sincerely regret any inconvenience caused. We also want to thank impacted customers for their patience as we work to restore normal supplies.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates, please visit the Water Supply Updates section of our website.

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the Text Alerts page.

Water Service Updates

Sign up for our free text service to be kept informed of water outages and works in your area.

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