Crews continue to make progress to restore water supplies to customers in Ballybeg, Waterford City
Expert water service crews are on site, carrying out the required repair work
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Uisce Éireann is making progress restoring water supply to homes and businesses in Ballybeg, Waterford City, following a significant burst to a trunk main.
Water supply disruptions may affect customers in Ballybeg and surrounding areas.
Expert water service crews are on site, carrying out the required repair work. Every effort is being made to complete this work as quickly as possible. Repairs are expected to be completed by 10 p.m. this evening.
Maura Phelan, Uisce Éireann Water Operations Manager, said, “We apologise for any inconvenience and would like to thank the community for their patience and understanding while crews work to repair the burst. Due to the size and location of the burst, repairs have been challenging.”
After an interruption to supply, normal water supply can take several hours to return to all customers.
Vulnerable customers registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7. We encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, Facebook and LinkedIn, and our customer care helpline, which is open 24/7 at 1800 278 278.
Uisce Éireann has a free text service that provides real-time updates on local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.
Please take note of the following reference number and enter it into the search bar should you wish to return for an update: WAT00092654.
Previous Updates
Uisce Éireann crews are working to restore normal water supply to homes and businesses in Ballybeg, Waterford City, following a significant burst to a trunk main.
Water supply disruptions may affect customers in Ballybeg, and surrounding areas.
Expert water service crews are on site, carrying out the required repair works. Every effort is being made to complete this work as quickly as possible. Repairs are expected to be complete later today. Updates will be provided as repairs progress.
Maura Phelan, Uisce Éireann Water Operations Manager, thanked affected customers for their cooperation during these repair works.
“We understand how disruptive unplanned outages are, and we regret the inconvenience caused. We want to thank impacted customers for their patience while we work to restore the water supply as quickly as possible.”
After an interruption to supply, normal water supply can take several hours to return to all customers.
Vulnerable customers registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7. We encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, Facebook and LinkedIn, and our customer care helpline, which is open 24/7 at 1800 278 278.
Uisce Éireann has a free text service that provides real-time updates on local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.
Please take note of the following reference number and enter it into the search bar should you wish to return for an update: WAT00092654.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.