Crews complete repair to burst watermain in Listowel
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Uisce Éireann crews have responded to a major burst and repaired a watermain close to Listowel Water Treatment Plant and water supply is returning to customers.
The unplanned outage which occurred yesterday evening resulted in customers in Moyvane, Knockanure and Tarbert experiencing a disruption to their water supply.
Uisce Éireann’s John Fitzgerald said: “We understand the inconvenience that unplanned outages can have. Crews worked yesterday and late last night to complete the work as quickly as possible. However, the burst did prove difficult to fix due to its location.” Typically, it takes three to four hours following repairs for normal supply to be restored to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Updates are available on our Water Supply Updates section of our website.
Uisce Éireann is committed to keeping customers informed across multiple platforms. Uisce Éireann’s customer care team is available 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our Text Alerts page.
Previous Updates
Crews are on site repairing a burst close to Listowel Water Treatment Plant.
Customers in Moyvane, Knockanure and Tarbert, all served by the Listowel Water Treatment Plant, will experience a disruption to their water supply this evening.
Uisce Éireann’s John Fitzgerald explained crews were mobilised within minutes of the burst and are working to return supply as quickly as possible.
“Unfortunately, it is a significant burst and is proving difficult to fix due to its location, but we are currently working to repair it and get a full supply back to homes and businesses as soon as possible. When repairs are complete it will take a number of hours before the network replenishes. We expect a full supply to be back to our customers by tomorrow afternoon.”
“We thank our customers for their patience while our crews carry out their works. Customers with any queries can contact our customer helpline, which is open 24/7, on 1800 278 278 or they can contact us on X @IWCare with any queries”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit the Vulnerable Customers section of our website.
Uisce Éireann also has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.