Repair works completed following burst watermain in Kildare
11 February 2024
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Repair works have been completed following a burst watermain in Kildare impacting customers in Maynooth, Clane, Straffan and surrounding areas.
Michael McLoughlin, Operations Lead for Uisce Éireann said:
“The majority of customers should have the water returned by now, however, it may take two to three hours for normal supply to fully restore to all areas as the water refills the network, especially for those on higher ground or at the end of the network. We understand the inconvenience an outage can have, and we appreciate everyone’s co-operation.”
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see Uisce Éireann’s website www.water.ie.
Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit www.water.ie.
Previous Updates
Uisce Éireann is aware of a burst watermain in Kildare that may be impacting customers in Maynooth, Clane, Straffan and surrounding areas.
Every effort is being made to maintain water supply to as many customers as possible.
Michael McLoughlin, Operations Lead for Uisce Éireann said:
“We understand the inconvenience that unplanned outages can have, and we thank customers for their support. Given the location of the burst, the repair works are more complex and may take longer than usual. We will continue to keep customers updated as the works progress, however, it is likely that the repair works will not be completed until tomorrow morning.”
Following repair works, it typically takes two to three hours for normal supply to fully restore to all areas as the water refills the network, especially for those on higher ground or at the end of the network.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via Facebook and X (formerly Twitter) @IWCare.
To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.