14 January 2020 Go back to News
Boil Water Notice lifted for some customers on the Galtee Regional Water Supply
Irish Water in partnership with Tipperary County Council and following consultation with the HSE has lifted the Boil Water Notice for a population of approximately 40 properties in the Galtee Regional Water Supply between Tipperary Town and Kilfeakle. View a map of the areas removed from the Boil Water Notice.
However, the Boil Water Notice which has been in place since October 31, 2019 remains in place on the second section of mains from Kilfeacle to Golden remains pending completion of remedial works and receipt of satisfactory monitoring results.
It has been possible to lift the restriction in this specific area following the completion of remedial works (installation of booster chlorination and water mains scouring), receipt of satisfactory monitoring results and after consultation with the HSE.
Working with Tipperary County Council
Irish Water’s drinking water and operational experts will continue to work with Tipperary County Council on the issue and will consult with the HSE to lift the Boil Water Notice for the remaining section of water main as quickly and as safely as possible.
The Boil Water Notice was put in place for part of the Galtee Regional water supply due to depleted chlorine levels in part of the network. Duane O'Brien, Irish Water's operations lead for Co Tipperary, says: "We fully appreciate the difficulty and inconvenience that a Boil Water Notice causes in the community. While we are pleased to be in a position to lift the notice for approximately 40 affected properties between Tipperary Town and Kilfeakle, it is important to stress that the Boil Water Notice remains in place for approximately 120 properties along the section of water main between Kilfeakle and Golden.
"We would like to assure people in this area that we are working to resolve the issue and restore a normal water supply as quickly as possible. "We wish to thank the community for their ongoing patience and cooperation while we work to resolve this issue for those remaining on the Boil Water Notice. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus."
If you have any queries regarding this Boil Water Notice, please contact us directly on our customer care helpline, open 24/7, on 1850 278 278. Updates are also available on Twitter @IWCare and on our Water Supply Updates section.
Using water in a boil water notice
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When to boil the water
- Drinks made with water
- Preparation of salads and similar foods, which are not cooked prior to eating
- Brushing of teeth
- Making of ice
- Discard ice cubes in fridges and freezers and filtered water in fridges
- Make ice from cooled boiled water
What actions should be taken
- Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads).
- Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
- When boiling water
- Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool
- Cover and store in a refrigerator or cold place
- Water from the hot tap is not safe to drink
- Domestic water filters will not render water safe to drink
- Caution should be taken when bathing children to ensure that they do not swallow the bathing water
HSE advice for making up infant formula
- Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand
- Prepare infant feeds with tap water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times.
- Bottled water can also be used to make up infant formula but if it is used it should be boiled once and cooled. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
- Ready-to-use formula that does not need added water can also be used.
- Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
31 October 2019
Following consultation with the HSE, Irish Water and Tipperary County Council have issued a Boil Water Notice to a number of properties on a section of the Galtee Regional Public Water Supply.
This affects approximately 160 properties on two sections of water main, between Kilfeakle and Tipperary town and between Kilfeakle and Golden.
The Boil Water Notice only applies to those properties which have received a notification letter. The wider Galtee Public Water Supply Zone is not affected by this notice.
The reason for the Boil Water Notice is due to depleted chlorine levels in parts of the network.
Irish Water and Tipperary County Council will continue to consult with the HSE with a view to lifting the Boil Water Notices as soon as it is safe to do so.
We apologise for any inconvenience caused.
Irish Water has contacted registered vulnerable customers who are affected by this Boil Water Notice. If you have any queries regarding this Boil Water Notice, please contact us directly on our customer care helpline, open 24/7, on 1850 278 278. Updates are also available on Twitter @IWCare and on our Water Supply Updates section.