Boil Water Notice on Doon Cooga Public Water Supply lifted with immediate effect

Uisce Éireann, in partnership with Limerick City and County Council, wishes to remind customers on the Doon Cooga Public Water Supply that the Boil Water Notice remains in place. 

The Boil Water Notice was issued to protect the health of approximately 600 customers due to increased turbidity and poor raw water quality impacting the treatment processes at the water treatment plant. 

Areas impacted include Bilboa Bridge, Chapel Boreen, Cush, Kilmoylan, Toomaline Lower and surrounding areas. Customers can check if their property is included by visiting our Water Quality section and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278. 

Uisce Éireann and Limerick City and County Council continue to work to rectify the issue with a view to lifting the notice as quickly and as safely as possible. This includes developing an additional water source to supplement flows on this scheme. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Uisce Éireann’s Duane O’Brien regrets the inconvenience to impacted customers, saying, “Public health is Uisce Éireann’s number one priority. We acknowledge the inconvenience caused to homes and businesses since this Boil Water Notice was issued. Uisce Éireann is working to develop an additional water source to supplement flows on this scheme. This will provide resilience and security to the Doon Cooga scheme and form part of the works being undertaken to remove this restriction as soon as possible.” 

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on the Water Supply Updates section, on X (Formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Business customers can sign up to Uisce Éireann’s text alert service to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates. To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.  

Uisce Éireann in partnership with Limerick City and County Council wish to remind customers on the Doon Cooga Public Water Supply that the Boil Water Notice remains in place. 

The Boil Water Notice was issued on 31 May to protect the health of approximately 600 customers. This is necessary due to the possibility of inadequate disinfection caused by elevated turbidity. This has been caused by low water levels at the source.

Areas impacted include Bilboa Bridge, Chapel Boreen, Cush, Kilmoylan, Toomaline Lower and surrounding areas. Customers can check if their property is included by visiting the Water Quality section and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on our supply and service section.

Uisce Éireann and Limerick City and County Council continue to work to rectify the issue with a view to lifting the notice as quickly and as safely as possible. This includes developing an additional water source to supplement flows on this scheme. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Uisce Éireann’s Operations Lead, Duane O’Brien, regrets the inconvenience to impacted customers, saying, “Public health is Uisce Éireann’s number one priority. We acknowledge the inconvenience caused to homes and businesses since this Boil Water Notice was issued. Uisce Éireann is working to develop an additional water source to supplement flows on this scheme. This will provide resilience and security to the Doon Cooga scheme and form part of the works being undertaken to remove this restriction as soon as possible.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Uisce Éireann, in partnership with Limerick City and County Council, wish to remind customers on the Doon Cooga Public Water Supply that the Boil Water Notice remains in place. 

The Boil Water Notice was issued on 31 May to protect the health of approximately 600 customers. This is necessary due to the possibility of inadequate disinfection caused by elevated turbidity. This has been caused by low water levels at the source.

Areas impacted include Bilboa Bridge, Chapel Boreen, Cush, Kilmoylan, Toomaline Lower and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of our website and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the supply and service section of our website.

Uisce Éireann and Limerick City and County Council continue to work to rectify the issue with a view to lifting the notice as quickly and as safely as possible. This includes developing an additional water source to supplement flows on this scheme. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Uisce Éireann’s Operations Lead, Duane O’Brien, regrets the inconvenience to impacted customers, saying, “Public health is Uisce Éireann’s number one priority. We acknowledge the inconvenience caused to homes and businesses since this Boil Water Notice was issued. Uisce Éireann is working to develop an additional water source to supplement flows on this scheme. This will provide resilience and security to the Doon Cooga scheme and form part of the works being undertaken to remove this restriction as soon as possible.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Uisce Éireann, in partnership with Limerick City and County Council, wish to remind customers on the Doon Cooga Public Water Supply that the Boil Water Notice remains in place. 

The Boil Water Notice was issued on 31 May to protect the health of approximately 600 customers. This is necessary due to the possibility of inadequate disinfection caused by elevated turbidity. This has been caused by low water levels at the source.

Areas impacted include Bilboa Bridge, Chapel Boreen, Cush, Kilmoylan, Toomaline Lower and surrounding areas. Customers can check if their property is included by visiting our Water Quality section and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the supply and service section of the Uisce Éireann website. 

Uisce Éireann and Limerick City and County Council continue to work to rectify the issue with a view to lifting the notice as quickly and as safely as possible. This includes developing an additional water source to supplement flows on this scheme. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Uisce Éireann’s Operations Lead, Duane O’Brien, regrets the inconvenience to impacted customers, saying, “Public health is Uisce Éireann’s number one priority. We acknowledge the inconvenience caused to homes and businesses since this Boil Water Notice was issued. Uisce Éireann is working to develop an additional water source to supplement flows on this scheme. This will provide resilience and security to the Doon Cooga scheme and form part of the works being undertaken to remove this restriction as soon as possible.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Uisce Éireann, in partnership with Limerick City and County Council, wish to remind customers on the Doon Cooga Public Water Supply that the Boil Water Notice (BWN) remains in place. 

The BWN was issued to protect the health of approximately 600 customers. This is necessary due to the possibility of inadequate disinfection caused by elevated turbidity. This has been caused by low water levels at the source.

Areas impacted include Bilboa Bridge, Chapel Boreen, Cush, Kilmoylan, Toomaline Lower and surrounding areas. Customers can check if their property is included by visiting our Water Quality section and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the Supply and Service Updates section of our website. 

Uisce Éireann and Limerick City and County Council continue to work to rectify the issue with a view to lifting the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Uisce Éireann’s Operations Lead, Duane O’Brien, regrets the inconvenience to impacted customers, saying, “Public health is Uisce Éireann’s number one priority. We acknowledge the inconvenience caused to homes and businesses since this Boil Water Notice was issued. However, the restriction has been put in place to protect our consumers. Uisce Éireann and Limerick City and County Council are working to lift the Boil Water Notice early as it is safe to do so.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Uisce Éireann, in partnership with Limerick City and County Council, has issued a Boil Water Notice for customers supplied by the Doon Cooga Public Water Supply following consultation with the HSE. This notice is being issued to protect the health of approximately 600 customers due to the possibility of inadequate disinfection caused by elevated turbidity. This has been caused by low water levels at the source.

Areas impacted include Bilboa Bridge, Chapel Boreen, Cush, Kilmoylan, Toomaline Lower and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of the Uisce Éireann website and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.

View map of affected area.

Drinking water experts from Uisce Éireann and Limerick City and County Council are working to lift the notice as quickly and as safely as possible, in consultation with the HSE. 

Duane O’Brien, Operations Lead, Uisce Éireann, regrets the inconvenience to impacted customers, adding, “Public health is Uisce Éireann’s number one priority and we would like to assure customers that the notice has been put in place to protect public health. We acknowledge the inconvenience caused to customers and would like to assure them that we are working to resolve the issue and lift the notice as quickly as possible.” 

Duane is also encouraging communities across Limerick to conserve water where possible to ensure supply.

“While we enjoy the sunshine it is important that we all consider our water usage and look at simple yet impactful ways to conserve water. It can sometimes be difficult to know where to start, but even small changes can make a significant difference – and we can all play our part. By turning off the hose and avoiding power washing we can all help ensure there is enough water to for everyone as we go through the summer.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.