Boil Water Notice on Boyle Regional Public Water Supply lifted
Customers on this supply can now resume normal use of the public water supply.
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
The Boil Water Notice on the Boyle Regional Public Water Supply in County Roscommon has been lifted with immediate effect.
Uisce Éireann can confirm that, following consultation with the Health Service Executive, customers on this supply can now resume normal use of the public water supply.
The notice was issued on Sunday, 26 January, due to disinfection issues caused by power outages at the water treatment plant and reservoirs following on from Storm Éowyn. It impacted all customers on the supply including the areas of Boyle, Ardcarne, Knockvicar, Cootehall, Grangemore, Ballinameen, Croghan, Cortober Village and surrounding areas.
Drinking water experts from Uisce Éireann worked to lift the notice as quickly and as safely as possible. Following satisfactory water sampling results, the notice has now been lifted.
Uisce Éireann’s Ger Greally acknowledged the impact of a Boil Water Notice on customers and thanked the community for their support while the notice was in place.
“Uisce Éireann’s primary focus remains the protection of public health and we worked with our stakeholders to lift the notice as quickly as possible. We are grateful to customers, elected representatives, and the media for their assistance in sharing information on the Boil Water Notice.”
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
Previous Updates
The Boil Water Notice on the Castlerea Public Water Supply in County Roscommon has been lifted with immediate effect.
Uisce Éireann can confirm that, following consultation with the Health Service Executive, customers on this supply can now resume normal use of the public water supply.
The notice was issued on Sunday, 26 January, due to disinfection issues caused by power outages at the water treatment plant and reservoirs following on from Storm Éowyn. It impacted all customers on the supply including the areas of Ballintober, Trien, Kilmurray, Castleplunkett and surrounding areas.
Drinking water experts from Uisce Éireann worked to lift the notice as quickly and as safely as possible. Following satisfactory water sampling results, the notice has now been lifted.
Uisce Éireann’s Ger Greally acknowledged the impact of a Boil Water Notice on customers and thanked the community for their support while the notice was in place.
“Uisce Éireann’s primary focus remains the protection of public health and we worked with our stakeholders to lift the notice as quickly as possible. We are grateful to customers, elected representatives, and the media for their assistance in sharing information on the Boil Water Notice.”
Uisce Éireann wishes to remind customers that the Boil Water Notice on the Boyle Regional Public Supply Scheme remains in place which includes the areas of Boyle, Ardcarne, Grangemore, Ballinameen, Croghan and Cortober Village and surrounding areas.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number via the panel below.
Uisce Éireann wishes to remind customers that Boil Water Notices to protect the health of customers supplied by both the Castlerea Public Water Supply and Boyle Regional Supply Scheme remain in place.
Following on from Storm Éowyn, the notices were issued on Sunday, 26 January, due to disinfection issues caused by power outages at the water treatment plants and reservoirs.
Areas impacted by the Boil Water Notice on the Boyle Regional Public Supply Scheme include Boyle, Ardcarne, Grangemore, Ballinmeen, Croghan and Cortober Village and surrounding areas.
Castlerea Public Water Supply Scheme includes the areas of Ballintober, Trien, Kilmurray, Castleplunkett and surrounding areas.
Customers can check if their property is included by visiting the Water Quality section of our website and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.
A map of the areas affected are attached and available to view on the supply and service section of our website.
Drinking water experts from Uisce Éireann are working to rectify the issues and lift the Boil Water Notices as quickly and as safely as possible, in consultation with the HSE. In the meantime, all customers on these supplies are advised to boil water before use until further notice.
Ger Greally, Uisce Éireann, regrets the inconvenience to impacted customers. “Public health is Uisce Éireann number one priority and we would like to assure customers that the notices have been put in place to protect public health. We acknowledge the inconvenience caused to homes and businesses and would like to assure customers that we are working to resolve the issue and lift the notice as quickly and as safely possible.”
Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.
Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.
Water must be boiled for:
- Drinking;
- Drinks made with water;
- Preparation of salads and similar foods, which are not cooked prior to eating;
- Brushing of teeth;
- Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
What actions should be taken:
- Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
- Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
- Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
- Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
- Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
- Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278. Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number here.
Uisce Éireann has issued Boil Water Notices to protect the health of customers supplied by both the Castlerea Public Water Supply and Boyle Regional Supply Scheme in Co Roscommon.
Following on from Storm Éowyn, the BWNs are being issued due to disinfection issues caused by power outages at the water treatment plants and reservoirs.
Customers can check if their property is included by visiting the Water Quality section and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.
A map of the areas affected are attached and available to view on the supply and service section of our website.
Customers in Castlerea Town served by the Castlerea Public Water Supply should have water restored later tonight but they must boil it before use. An alternative supply will also be available for those without water at Castlerea Mart tomorrow morning.
Meanwhile, homes and businesses on the Boyle Regional Water supply without water can avail of an alternative supply at Ballinameen Church carpark and from roadside taps at Cooneys, The Greene, Mockmoyne and Great Meadow. Customers are reminded to use their own containers when taking water from the tanker and taps and to boil water before consumption as a precautionary measure, as per advice from the Health Service Executive.
Drinking water experts from Uisce Éireann are working to rectify the issues and lift the Boil Water Notices as quickly and as safely as possible, in consultation with the HSE. In the meantime, all customers on these supplies are advised to boil water before use until further notice.
Ger Greally, Uisce Éireann, regrets the inconvenience to impacted customers. “Public health is Uisce Éireann number one priority and we would like to assure customers that the notices have been put in place to protect public health. We acknowledge the inconvenience caused to homes and businesses and would like to assure customers that we are working to resolve the issue and lift the notice as quickly and as safely possible.”
Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.
Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.
Water must be boiled for:
- Drinking;
- Drinks made with water;
- Preparation of salads and similar foods, which are not cooked prior to eating;
- Brushing of teeth;
- Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
What actions should be taken:
- Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
- Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
- Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
- Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used. - Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
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