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16 May 2018

Project to tackle high levels of leakage to begin in Carlow as part of €500m national Leakage Reduction Programme

Project will significantly improve supply for local customers

  • Better water quality and pressure
  • Reduce supply disruptions due to bursts or leaks
  • Drop-in information evening on Monday, May 21

5 April 2018

Ageing water mains to be replaced in Bagenalstown to improve water quality and supply for community

Works form part of national Leakage Reduction Programme

  • Replacing water mains on Royal Oak Rd, Stationhouse Rd & Kilree St
  • Works due to commence 16 April
  • Improved supply for residents and businesses

31 January 2018

Refunds process to begin winding down as 95% of cheques issued

Final appeal to be made over coming weeks

  • Considerable response from customers
  • Outstanding accounts remain with incomplete details
  • Call 1850 448 448 if you have not received your cheque

12 January 2018

Consultation open for standardisation of Irish Water new connection charges

Proposal will standardise the scope of work involved in each connection

  • Simplify current charging arrangements
  • Provide a single national connection charging framework
  • Will be based on a service need and not development floor area

7 December 2017

Refunds | Irish Water to email and text customers urging them to confirm outstanding details

Campaign will ensure refunds process is as efficient as possible

  • 90% of refunds processed by Christmas
  • Very positive response from customers
  • Beware of phishing emails

 

28 November 2017

Irish Water Phishing Email Statement

Some customers have received phishing emails with the subject line ‘Your Irish Water Account – Action required’  

  • Delete emails requesting this information
  • Do not reply or click on the link provided
  • Do not provide personal or financial details

27 November 2017

Irish Water’s Find and Fix project leads to savings of 1.16 million litres of water every day in Co. Carlow

Significant improvements in water supply for Carlow customers

  • Reduced disruptions due to leakage and burst pipes
  • First Fix scheme supports customers in reducing leaks
  • A more secure and reliable supply

13 November 2017

Customers in Tullow to benefit from safer drinking water supply

Project to remove old lead pipes due to begin end of November

  • Decommissioning and replacing approx. 100 lead pipes
  • Part of National Leakage Reduction Programme
  • Reduce the number of bursts in the area

10 November 2017

Irish Water thanks 25,000 customers who called to update their details as date for start of refunds approaches

Irish Water would like to thank customers who have already contacted us to update their details if they have moved address

  • 25,000 Irish Water customers have updated their address details
  • 160,000 visits to the refunds section on the website
  • Closing date of 17 November to update your address to receive the cheque

9 November 2017

Preparing for the future with the development of the National Water Resources Plan (NWRP)

Irish Water is preparing for the future with the development of the first National Water Resources Plan (NWRP)

  • Sustainable, secure and reliable drinking water supply
  • Current and future water demand from homes, businesses, farms, and industry
  • Identify potential water supply shortfalls

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