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Drinking Water Restriction Notice remains in place for customers on the Ballyragget Water Supply Scheme

The drinking water restriction notice that was issued for the Ballyragget Water Supply Scheme remains in place and should not be consumed by babies under six months of age. This is due to elevated levels of nitrates in the water supply.

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31 January 2018

Refunds process to begin winding down as 95% of cheques issued

Final appeal to be made over coming weeks

  • Considerable response from customers
  • Outstanding accounts remain with incomplete details
  • Call 1850 448 448 if you have not received your cheque

12 January 2018

Consultation open for standardisation of Irish Water new connection charges

Proposal will standardise the scope of work involved in each connection

  • Simplify current charging arrangements
  • Provide a single national connection charging framework
  • Will be based on a service need and not development floor area

7 December 2017

Refunds | Irish Water to email and text customers urging them to confirm outstanding details

Campaign will ensure refunds process is as efficient as possible

  • 90% of refunds processed by Christmas
  • Very positive response from customers
  • Beware of phishing emails

 

28 November 2017

Irish Water Phishing Email Statement

Some customers have received phishing emails with the subject line ‘Your Irish Water Account – Action required’  

  • Delete emails requesting this information
  • Do not reply or click on the link provided
  • Do not provide personal or financial details

27 November 2017

Irish Water’s Find and Fix project leads to savings of 1.16 million litres of water every day in Co. Carlow

Significant improvements in water supply for Carlow customers

  • Reduced disruptions due to leakage and burst pipes
  • First Fix scheme supports customers in reducing leaks
  • A more secure and reliable supply

13 November 2017

Customers in Tullow to benefit from safer drinking water supply

Project to remove old lead pipes due to begin end of November

  • Decommissioning and replacing approx. 100 lead pipes
  • Part of National Leakage Reduction Programme
  • Reduce the number of bursts in the area

10 November 2017

Irish Water thanks 25,000 customers who called to update their details as date for start of refunds approaches

Irish Water would like to thank customers who have already contacted us to update their details if they have moved address

  • 25,000 Irish Water customers have updated their address details
  • 160,000 visits to the refunds section on the website
  • Closing date of 17 November to update your address to receive the cheque

9 November 2017

Preparing for the future with the development of the National Water Resources Plan (NWRP)

Irish Water is preparing for the future with the development of the first National Water Resources Plan (NWRP)

  • Sustainable, secure and reliable drinking water supply
  • Current and future water demand from homes, businesses, farms, and industry
  • Identify potential water supply shortfalls

1 November 2017

Water charges refund webpage launched

Water charges refund webpage launched as necessary government legislation progresses

  • Do not contact if you have not moved
  • Do contact if you have moved address
  • Refunds will be made via cheque to the account holder

24 October 2017

Irish Water’s approach to tackling wastewater infrastructure delivering results

Report shows size and scale of challenge faced by Irish Water

  • 65 new or upgraded plants have been delivered
  • Planned approach, delivering sustained benefits
  • Improved compliance in wastewater treatment

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