Water supply returning for homes and businesses in Allen and surrounding areas of Kildare following successful repair of burst water main
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Water is now returning to homes and businesses in Allen, Allenwood, Robertstown, Prosperous, Carbury, Blackwood, Derrinturn, Bluetown and surrounding areas in Co. Kildare, after Uisce Éireann crews successfully repaired a major burst on a water main in the area.
The burst required extensive repair works by specialist crews to restore normal water supply as quickly and safely as possible.
Mark O’Duffy, Uisce Éireann, said: “We know that losing your water supply can be difficult and disruptive for families, businesses and communities. Repairs are now complete and we are pleased to have supply returning to affected areas and would like to thank customers for their patience and understanding while repairs were underway. We will continue to closely monitor the network as the system refills and supply stabilises.”
Customers may experience lower than normal pressure, temporary discolouration or intermittent supply for a short period while the network refills. This is normal and should improve as the system stabilises.
Our teams will continue to monitor the network closely to ensure supply returns to normal across all affected areas. Vulnerable customers who are registered with us receive direct communications for planned and unplanned outages lasting more than four hours.
Customers can stay informed about their local water service by checking the supply and service section of our website, checking our live feed at X @IWCare, or signing up to receive real-time text updates. Our customer care team is also available 24/7 at 1800 278 278.
Previous Updates
Uisce Éireann crews are working to restore water supply to customers in Allen, Allenwood, Robertstown, Prosperous, Carbury, Blackwood, Derrinturn, Bluetown and surrounding areas in Co. Kildare, following an unplanned water outage overnight. Our crews are on site carrying out repairs and every effort is being made to restore normal service as quickly and safely as possible.
Planned water main rehabilitation works had been completed when a burst took place overnight. Uisce Éireann crews are working to restore the supply, and water is expected to return to all affected areas by 1.00pm today.
An alternative water supply in the form of a tanker has been made available for impacted customers at Abbey Court, Ticknevin.
Customers are reminded to bring their own containers when drawing water from the tanker, and to boil the water before use as a precautionary measure.
Mark O’Duffy of Uisce Éireann thanked impacted customers for their understanding while works to restore normal supply are ongoing.
"We know that losing your water supply can be difficult and disruptive for families, businesses and communities, and we are very grateful to everyone affected for their patience and understanding while repairs were carried out.
"We are pleased to have supply returning, and we appreciate the efforts people made to conserve water while repairs were underway."
Customers may experience lower than normal pressure, temporary discolouration or intermittent supply for a short period while the network refills. This is normal and should improve as the system stabilises.
Our teams will continue to monitor the network closely to ensure supply returns to normal across all affected areas. Vulnerable customers who are registered with us receive direct communications for planned and unplanned outages lasting more than four hours.
Water Service Updates
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