We're working to improve your water and wastewater services.
Before planned works take place, follow these steps to help avoid issues with your water supply.
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Prepare for planned works
Before the planned outage, fill a jug of water and store it in your fridge. Don't drink the water from your hot water or bathroom taps as this is not drinking water.
All pre-programmed appliances such as dishwashers/washing machines or any other water-using devices are switched off until the water supply returns.
This is important as it can avoid airlocks or flooding when the water returns.
Most storage tanks last up to 24hrs but emptying the tank may cause an airlock.