Register as a vulnerable customer
If you are critically dependent on water, aged 66 years or over, deaf or hard of hearing, or have mobility difficulties please register as a vulnerable customer. This means we can offer you priority or special services.
Register online
View information for vulnerable customers and fill in our online form to register.
Still need help? Call our Customer Care Team
1850 278 278 / International +353 1 707 2828. Lines are open 24 hours a day, 7 days a week.
(Please note that the rates charged for 1850 numbers may vary across different service providers. Calls from mobiles may be more expensive).