Supply returning to Ferrybank customers after successful repairs
26 May 2026
Supply is now returning to Uisce Éireann customers in Ferrybank after the successful repair of a water main which burst earlier today.
Customers in parts of Ferrybank, Abbeylands, Ballinvoher and surrounding areas of Co Kilkenny were impacted by disruptions to their supply this evening as a result of this burst.
Uisce Éireann crews completed repairs to the main at approximately 7.30pm and water supply is now returning to impacted customers.
Uisce Éireann’s Shane Aylward thanked impacted customers for their understanding while repairs were underway.
“We acknowledge the inconvenience caused by unplanned outages, and we wish to thank impacted residents and businesses owners for their patience while our crews worked to resolve the issue and restore supply,” said Shane.
Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage.
However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare and through our customer care helpline which is open 24/7 on 1800 278 278.
Previous Update
Uisce Éireann crews are working to repair a burst watermain in Ferrybank, Co Kilkenny. The burst is affecting water supply to Uisce Éireann customers in parts of Ferrybank, Abbeylands, Ballinvoher and surrounding areas in Co. Kilkenny.
Crews are on site, and it is estimated that repairs will be complete later this evening.
Uisce Éireann’s Shane Aylward has assured affected customers that supply will be restored as quickly as possible.
“We acknowledge the inconvenience caused by unplanned outages and we thank affected customers for their understanding while our crews work to repair the burst and restore normal supply to their homes and businesses,” said Shane.
Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
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