Possible water supply disruption in North Kildare due to low reservoir levels

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is advising customers supplied by the Allenwood Reservoir in Kildare that low levels at the reservoir may impact water supplies to customers from this evening.

Extremely high demand on the network has led to water levels in the Allenwood Reservoir falling to critically low levels over the last week. As a result, operations at the plant will be halted this evening to allow for levels to replenish and some customers will experience water outages.

Areas impacted will include Coill Dubh, Prosperous, Derrinturn, Kilmeage, Robertstown, Allenwood and surrounding areas. Bottled water is being made available for vulnerable customers.

Water production is expected to resume from approximately 6am tomorrow morning (Tuesday, 12 May). Customers are advised that it may take up to 24 hours for normal supply to return to all areas.

Alternative Water Supply (AWS) will be provided at the following locations in North Kildare from approximately 7am tomorrow morning, Tuesday 12 May until 9pm tomorrow night at the following locations:

• Prosperous National School, Curryhill, Naas (parking bays along front of school)
• Aylmere Court, Kilmeage (near the Old Dispensary)
• R403 Allenwood, (parking bays adjacent to 120 / 120X Bus Stop)
• Former Grand Canal Hotel, Robertstown, (large gravelled area to the east of the hotel)
• St Conleth’s National School, Derrinturn, (parking bays along front of school)
• The Village Arch Café, Coill Dubh, (close to the archway)

Uisce Éireann’s Eoghan Forristal has assured customers that every effort is being made to restore a full water supply as quickly as possible. 

“We understand the inconvenience of an outage such as this and we thank customers for their support while we allow reservoir levels to replenish. We expect that normal supply will be returning to all customers from approximately 7am tomorrow morning (Tuesday),” said Eoghan.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.