People of Donegal reminded to continue to conserve water

18 August 2022

In order to maintain a daytime water supply, Irish Water is advising customers on both the Carrigat and Lough Mourne Water Supplies that overnight restrictions are essential. 

The majority of Irish Water’s 750 water treatment plants continue to meet demand for water supply but there are 37 locations nationwide where Irish Water is implementing measures to maintain supplies. Carrigart and Lough Mourne are among a small number of locations where overnight restriction are necessary between 10pm and 9am. 

The restrictions on the Carrigart Water Supply affects customers in Carrigart, Downings and Cranford while the areas impacted on the Lough Mourne Supply include Stranorlar Ballybofey, Raphoe, Convoy, Tievebrack, Gleneely and Ballynacor.

Irish Water’s Seamus O’Brien explained that demand on both supplies remains high, and he appealed to customers to continue conserving water. 

Irish Water understands the inconvenience the restrictions cause in communities, but it is necessary to maintain reservoir levels and ensure a sufficient water supply to homes and businesses during normal working hours."

We are working with our colleagues in Donegal County Council to lift the overnight restrictions as soon as possible but in the meantime, we are appealing to all customers across the county to be mindful of how they use their water at home. Do not run taps needlessly, take showers instead of baths and postpone using dishwashers and washing machines where possible.”

There are a number of easy steps to reduce water usage during the hot weather, including:

  • Avoid power washing and keep the garden hose in the shed
  • Check for leaks on outdoor taps or troughs as these can lead to large losses of treated water
  • Remember that paddling pools and swimming pools can use huge volumes of water so consider reusing the water for the garden or cleaning the car.
  • Report any visible leaks on the public network to Irish Water on our website or call 1800 278 278. 
  • Where householders experience very low flow or pressure, lower than neighbouring properties, they may have a service pipe leak. Irish Water’s First-Fix-Free Scheme can help with the location and repair of external leaks. Details on the Irish Water website or call 1800 278 278 

Further information on water conservation is available on the Conservation section of our website. 

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Irish Water thanks customers for their patience while we work to restore normal supply to all customers. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please visit the Supply and Service Updates section of the Irish Water website.