Customers in Kerry advised of disruptions to water supply due to Storm Barra

10 December 2021

Friday, 10th December 2021 at 11AM – 3rd Storm Barra Update in Co. Kerry

Friday, 10th December 2021 at 11AM – 3rd Storm Barra Update in Co. Kerry

  • 3 public water supplies and 1 group scheme on a Boil Water Notice
  • Areas in West Kerry with intermittent water supplies as power is being restored at plants

Irish Water, working in partnership with Kerry County Council, advises customers of the following:

Due to inadequate disinfection caused power outages following Storm Barra, Boil Water Notices remain in place for customers supplied by the Aughacasla, Caragh Lake and Annascaul public water supplies. There is another Boil Water Notice on the Dawros group water scheme, which is being updated by Kerry County Council. For Irish Water customers who wish to check if their property is on a Boil Water Notice, please go to the water quality section, enter the property’s Eircode, click ‘more details’ and you will then see if your property is on the Boil Water Notice.

Customers in Leataoibh, Ceann Trá, Baile an Fheirtéaraigh, Dún Chaoin and other areas in West Kerry may be experiencing intermittent water supplies as the ESB are working to restore power at the affected plants following outages caused by Storm Barra. Works are continuing to restore supply as quickly as possible to all affected areas.

Repairs to the burst watermain were completed in Castlegregory yesterday and all customers should have their normal supply restored by now.

Ian O'Mahony, Irish Water, said, “Irish Water and Kerry County Council continue to work to restore normal supply to impacted customers and we thank everyone for their patience. 

“As the water supply returns, there may be some temporary discolouration of water and occasionally issues such as internal airlocks. For helpful tips on what to do following an outage, including clearing airlocks, visit our after an outage page.“

For further updates please see our water supply section. Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.

For updates on Storm Barra please visit www.gov.ie/stormbarra/.

Previous Updates

Wednesday, 8th December 2021 at 5:30PM – 2nd Storm Barra Update in Co. Kerry

  • 3 public water supplies and 2 group schemes on a Boil Water Notice
  • 2 areas without water due to power disruption

Irish Water, working in partnership with Kerry County Council, advises customers of the following:

Due to high turbidity levels in the water sources and/or power outages caused by Storm Barra, Boil Water Notices remain in place for customers supplied by the Aughacasla, Caragh Lake and Annascaul public water supplies. There are additional Boil Water Notices on the Bonane and Dawros group water schemes, which are being updated by Kerry County Council. For customers who wish to check if their property is on a Boil Water Notice, please go to the water quality section of www.water.ie, enter the property’s Eircode, click ‘more details’ and you will then see if your property is on the Boil Water Notice.

There is still a disruption to the water supply for customers in Ceann Trá, Baile an Fheirtéaraigh and surrounding areas due to ESB outages caused by Storm Barra. Works are continuing to restore supply as quickly as possible to all affected areas.

Anna Brosnan, Irish Water, said, “Irish Water and Kerry County Council continue to work to restore normal supply to impacted customers and we thank everyone for their patience. 

“As the water supply returns, there may be some temporary discolouration of water and occasionally issues such as internal airlocks. For helpful tips on what to do following an outage, including clearing airlocks, visit our after an outage section.“

For further updates please see the Irish Water website www.water.ie. Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.

For updates on Storm Barra please visit www.gov.ie/stormbarra/.

Irish Water, working in partnership with Kerry County Council, advises customers in Castlecove, Castlegregory, Ceann Trá, Dún Chaoín, Portmagee and surrounding areas of disruption to supply today, Tuesday 7 December, due to ESB outages caused by Storm Barra. Customers in these areas may experience low water pressure and/or outages today, until the storm passes and crews can access plants safely to begin repair works. 

Anna Brosnan, Irish Water, said, “Irish Water and Kerry County Council understand the inconvenience caused and thank customers for their patience while we work to restore normal supply to impacted customers. During the storm, repair works are risk assessed and will be carried out as soon as it is safe to do so.

“We are also encountering difficulties due to power outages or deterioration in raw water quality at other sites across the county, which are running on storage from our treated water reservoirs. The severe weather continues to impact water supply schemes and further updates will be issued as the storm continues. Information on outages is also available on our website, www.water.ie, but for now, stay safe.”

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see our supply and service section. For updates on Storm Barra please visit www.gov.ie/stormbarra/.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.