Pending the results of testing taking place on supply

A Boil Water Notice issued earlier this week for Borris remains in place pending the results of testing taking place on the supply.

Irish Water and Carlow County Council have been monitoring water quality throughout the network this week. Three days of clear microbiological tests are required before the notice can be lifted, in consultation with the HSE.

“We would like to assure customers in the Borris area that we are working with our colleagues in Carlow County Council to have this notice lifted as quickly as possible,” said James O’Toole of Irish Water.

“We are hopeful that the notice can be lifted over the coming days, but that remains subject to the results of ongoing testing of the water supply.

“We acknowledge this is causing inconvenience for customers in the area and would like to thank them for their patience and support as we work to restore a normal supply.”

Water must be boiled (rolling boil for 1 minute and then cooled) for:

  • Drinking
  • Preparing Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth and/or gargling
  • Making of ice. However, ensure you first discard all existing ice cubes in fridges and freezers and filtered water in fridges 

IMPORTANT: Boil water by bringing to a vigorous, rolling boil and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap of kitchen or bathroom sinks is not safe to drink.

Customers do not have to boil their water for the following:

  • Personal hygiene, baths and showers
  • Flushing of toilets
  • Watering plants and flowers

The following actions should be taken:

  • Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water
  • If you have pets and are concerned about the impact of providing mains water while this BWN is in place, you should ask your local vet for advice

Only use Prepared Water (boiled and cooled) for the following:

  • When preparing foods that will not be cooked (e.g. washing and preparing salads)
  • Preparing Infant Formula. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

More information

More information and advice is available by calling our 24-hour customer care line at 1850 278 278. Updates are available at our Water Supply Updates page.


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