Boil Water Notice lifted with immediate effect for Carrick-on-Suir

06 November 2021

The notice has been lifted following the completion of remedial measures and the receipt of satisfactory monitoring results

Irish Water, working in partnership with Tipperary County Council wishes to advise that the Boil Water notice that was issued on 02 November is now lifted with immediate effect. The notice has been lifted following the completion of remedial measures and the receipt of satisfactory monitoring results. This decision follows consultation undertaken with the Health Service Executive.

Colin Cunningham, Irish Water said; "All consumers on the Carrick on Suir (Linguan) Public Water can now resume normal use of the water supply for drinking, food preparation and brushing teeth.

Irish Water and the Local Authority/Health Service Executive Water Liaison Group will continue to meet and will review ongoing process control, monitoring and testing of the drinking water supply."

The Irish Water Customer Contact Centre (1800 278 278) is available to answer customer queries in relation to this water notice. Further information is available on this website.

Irish Water and Tipperary County Council acknowledge the patience, cooperation and assistance of the general public during the period of the boil water notice and greatly regrets any inconvenience caused to householders and the business community.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Previous Updates

Following advice from the Health Service Executive, Irish Water and Tipperary County Council have issued a Boil Water Notice for the area supplied by the Carrick on Suir (Liguan) Public Water Supply to protect approximately 4,000 people following the detection of cryptosporidium in the water supply. The areas affected include all customers on the Carrick on Suir (Linguan) PWS which includes north side of the River Suir and Bridge Street on the South side of the River Suir.

Experts from Irish Water and Tipperary County Council are assessing the situation with a view to having the notice lifted as quickly as possible. In the meantime, all customers of this supply are advised to boil water before use until further notice.

Colin Cunningham, Irish Water, has acknowledged the impact this notice will have on the community and apologised for the inconvenience to customers. “We will continue to work closely with Tippeary County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future,” he added.

View a map of the affected area here.

Vulnerable customers who have concerns can contact our customer care team on 1800 278 278.

For customers who wish to check if their property is on the Boil Water Notice themselves, please go to the water quality section, enter the property’s Eircode, click 'more details' and you will then see if your property is on the Boil Water Notice.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on our Water Supply Updates section on water.ie including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information in relation to the boil water notice is available on our Boil Water notice page.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.