10 February - Boil water notice lifted with immediate affect

The boil water notice in place on the Cleggan/Claddaduff public water supply affecting approximately 500 customers, has been lifted with immediate effect. The areas include Rusheen; Aughrus beg; Gannoughs; Aughrus More; Patches; Emlagh; Grallagh; Leagaun; Rossadillisk; Attigoddaun; Mooreen; Trean; Claddaghduff; Cleggan and surrounding areas, as well as Trean and Emlough Group Water Schemes.

Following consultation with the HSE, Irish Water and Galway County Council are advising customers that the drinking water can now be consumed as normal.

It was necessary to issue the boil water notice on Saturday, February 1, due to mechanical issues at the water treatment plant. Irish Water operation and compliance experts worked with colleagues in Galway County Council to carry out the necessary works at the plant to enable the notice to be lifted.

Following the lifting of the notice, Irish Water’s Asset Operations Lead Tim O’Connor, commented: “Irish Water and Galway County Council would like to thank the customers who were affected by this notice for their patience and cooperation while essential works were carried out at the water treatment plant to ensure the notice could be lifted as quickly as possible. 

Irish Water acknowledges the impact and inconvenience caused by the imposition of a boil water notice to homes and businesses. We wish to thank the community for their patience and cooperation while we worked to resolve this issue. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.”

Should customers have any queries regarding the lifting of this notice they should contact Irish Water directly on our customer care helpline. Updates are available on our Water Supply Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278.

1 February

In consultation with the Health Service Executive, Irish Water and Galway County Council can confirm that a Boil Water Notice has been put in place with immediate effect for all customers on the Cleggan/Claddaduff water supply.

The Boil Water Notice affects approximately 500 people. The areas affected are Rusheen; Aughrus beg; Gannoughs; Aughrus More; Patches; Emlagh; Grallagh; Leagaun; Rossadillisk; Attigoddaun; Mooreen; Trean; Claddaghduff; Cleggan and surrounding areas, as shaded blue on the map. Trean and Emlough Group Water Schemes are also impacted by this Boil Water Notice.

The Boil Water Notice has been put in place as a precaution following a mechanical breakdown at the water treatment plant.

Irish Water’s drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve the issue as soon as possible.

In the meantime, all customers of this supply are advised to boil water before use until further notice.

Irish Water acknowledges the impact and inconvenience caused by the imposition of a Boil Water Notice to homes and businesses. We wish to thank the community for their patience and cooperation while we work to resolve this issue. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

Irish Water is contacting registered vulnerable customers who are affected by this Boil Water Notice to advise them.

Should customers have any queries regarding this Boil Water Notice they should contact Irish Water directly on our customer care helpline. Updates are available on the Water Supply Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278.

Further information on Boil Water Notices can be found on our Boil Water Notice section.

Boil Water Notice advice
Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Galway

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