My Water

See why you should sign up for a My Water account as an Irish Water customer.

KBC and Ulster Bank Account Holders

If you are a Business account holder with KBC Bank or Ulster Bank and have recently moved your Banking arrangements to a new provider, you can update your direct debit mandate details on our Direct Debit section using your WPRN and 10-digit account number which can be found on your bill. Alternatively, download and complete the Direct Debit mandate form and return to Irish Water, when you have your new bank account details.

If you would like to discuss this in more detail, please contact our customer support team referencing your account number as set out in the top right-hand corner of this letter on 0818 778 778 or +353 1 707 2827. Lines open Monday to Friday, 9am to 5:30pm.