Water Charge refunds have now begun. Find out how Refunds will work. Domestic customers should sign into their My Water account to:
- Check we have your correct contact details for refunds
- Find your WPRN and Account Number
- View your previous bills and payments
Don't have a My Water account? It is still a good idea to sign up for an online account with us. It means we can contact you in the future about any outages or issues in your area.
Sign in now