The water conservation grant is being managed by the Department of Social Protection. As Irish Water is not issuing the grant, we cannot confirm when you will receive your grant letter or payment. Once you have received your letter, you have until the 8th of October 2015 to apply to the Department of Social Protection for payment of the grant.

If you are looking for general information about the Water Conservation Grant please see our Questions & Answers section , visit or call the Department of Social Protection on 076 1087 890 for more details.

Irish Water customers can find your account number on the top right of your bill. If you are not an Irish Water customer, you will find your registration number on the letter sent to you by Irish Water.


Billing, Registration and General Account Enquiries

Call: 1890 448 448*
Int: 00 353 1 707 2824

Lines are open 8am - 8pm from Monday to Friday and 9am - 5.30pm Saturday.

Water Supply, Metering and Emergencies

Call: 1890 278 278*
Int: 00 353 1 707 2828

Lines are open 24 hours a day, 7 days a week.


Email us your query.


P.O. Box 860, South City Delivery Office, Cork City, Cork.


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If you have a complaint, please visit our Customer Complaints page.