Are you contacting us in relation to:

Write to us

P.O. Box 860, South City Delivery Office, Cork City, Cork.

Follow us on twitter

Follow and Tweet @IWCare for water services updates and customer care queries.

Talk to us on

Water supply and service queries

Please contact us using the details below

By phone

Callsave 1850 278 278*

International +353 1 707 2828

Lines open 24 hours a day, 7 days a week.


Contact us through our online form for water service enquires.

Note there is approximately a 5 day response time.

If you have a complaint, please visit our Customer Complaint page.

*Calls to 1850 numbers are charged per minute, normally at local rates for fixed line providers. Rates from mobile phones may vary so please check with your operator.

* Calls to 1850 numbers are charged at the rates shown in the table below.

1850 Day Per Call Evening Per Call Weekend Per Call Call Set up
Landline 0.055 0.055 0.055 n/a
Mobile 0.30 0.30 0.30 n/a
Back to the top