Make a complaint
If you are unhappy with any part of our service, we encourage you to let us know and we will do everything we can to resolve the matter as efficiently and as fairly as possible.
For household billing and general complaints, email customerservice@water.ie. Be sure to provide full details of the complaint and severity level to allow us to effectively respond.
For operational and metering complaints, email operations@water.ie. Be sure to provide full details of the complaint and severity level to allow us to effectively respond..