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For household billing and general complaints, email customerservice@water.ie. Please use the email subject title: FAO Customer Service Manager (Complaints). Be sure to provide full details of the complaint and severity level to allow us to effectively respond.

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For operational and metering complaints, email operations@water.ie. Please use the email subject title: FAO Customer Service Manager (Complaints). Be sure to provide full details of the complaint and severity level to allow us to effectively respond.

More on raising a complaint

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