Establishment of the organisation
Key directives and regulations impacting water operations in Ireland
Governance / Management arrangements
The Water Services Strategic Plan
Annual Report & Audited Financial Statements
Irish Water's Capital Investment Plan

Irish Water's Business Plan

Organisational Structure
Irish Water Organisational Structure
Pay/Grading Structure as at November 2018
Figures below comprise salaries for 2018 including Fixed Term contracts
Irish Water Staff
Pay Band € Number of Staff
Less than 30,000  26
30,000 - 39,999 69
40,000 - 49,999 98
50,000 - 59,999 173
60,000 - 69,999 162
70,000 - 79,999 105
80,000 - 89,999 102
90,000 - 99,999 38
100,000 - 119,999 34
120,000 - 149,999   11
Greater than 150,000  1
Contact Details: Contact Us
Service Level Agreements/Memoranda of Understanding

Irish Water has Service Level Agreements with the 31 City and County Councils to provide certain services to Irish Water with respect to the Water Services functions. It also provides for the relationship between Irish Water and each local authority with respect to such services.

These Service Level Agreements are provided for in the Water Services (No. 2) Act 2013, and enables local authority staff to continue to provide local operations under Irish Water supervision and management and using Irish Water systems and processes.

Irish Water also has a Memorandum of Understanding with the Water Services Training Group (“WSTG”). Irish Water will continue to fund the training of staff employed within the water services sections of local authorities working under the Service Level Agreement with Irish Water.

Customer Charter & Codes of Practice: Our Customer Commitment
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