Establishment of the organisation
Key directives and regulations impacting water operations in Ireland
Governance / Management arrangements
The Water Services Strategic Plan
Annual Report & Audited Financial Statements
Irish Water's Capital Investment Plan

Irish Water's Business Plan

Organisational Structure
Irish Water Organisational Structure
Pay/Grading Structure as at 8 December, 2016
Updated quarterly in accordance with the scheme
Irish Water Staff   Metering Programme Staff
Pay Band € Number of Staff Pay Band € Number of Staff
Less than 30,000  38 Less than 30,000  3
30,000 - 39,999 73 30,000 - 39,999 4
40,000 - 49,999 97 40,000 - 49,999 6
50,000 - 59,999 185 50,000 - 59,999 25
60,000 - 69,999 141 60,000 - 69,999 3
70,000 - 79,999 71 70,000 - 79,999 7
80,000 - 89,999 62 80,000 - 89,999 1
90,000 - 99,999 25 90,000 - 99,999 0
100,000 - 119,999 21 100,000 - 119,999 0
120,000 - 149,999   10 120,000 - 149,999   0
Greater than 150,000  1 Greater than 150,000  0
Contact Details: Contact Us
Service Level Agreements/Memoranda of Understanding

Irish Water has Service Level Agreements with the 31 City and County Councils to provide certain services to Irish Water with respect to the Water Services functions. It also provides for the relationship between Irish Water and each local authority with respect to such services.

These Service Level Agreements are provided for in the Water Services (No. 2) Act 2013, and enables local authority staff to continue to provide local operations under Irish Water supervision and management and using Irish Water systems and processes.

Irish Water also has a Memorandum of Understanding with the Water Services Training Group (“WSTG”). Irish Water will continue to fund the training of staff employed within the water services sections of local authorities working under the Service Level Agreement with Irish Water in 2015 and 2016. This is on the basis of an approved list of courses.

Customer Charter & Codes of Practice: Our Customer Commitment
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