Accessing your water meter:
When accessing your water meter please be aware of your surroundings, your personal safety and the safety of others. We try to locate water meter boxes out of the way of traffic, however, please remain aware of cyclists, pedestrians and other road users. If you have mobility concerns we recommend that you ask a neighbour or family member to help you access your water meter. Do not try to read the water meter yourself as it may involve bending, crouching and kneeling on the ground. If your meter has a metal lid, please contact Irish Water.
To take a water meter reading:
- The serial number on your meter will match the serial number on your bill. The meter serial number is a combination of both letters and numbers of either 10 or 11 characters depending on the type of meter that you have. There are two types of water meters, namely Diehl and Itron. Please refer to the images below for the location of the serial number on each of these meters. The serial number on your bill will be referred to as the ‘Meter no.' in the ‘Bill detail' section. By matching the serial number on your meter to the serial number on your bill will help you to read the correct meter.
- You will see that the dials are divided into two sections - a black and red section. Read the dials from left to right taking note of all the digits in the black and red sections.
Note: The Diehl meter has a clear lid which covers the dials. You must lift the lid in order to see the dials. The red dials may be difficult to read on the Diehl meter, in particular, the last digit is obscured.