If you spot a lid / cover that is damaged or missing, please report it using our online form below. We'll visit the site to make the area safe and repair or replace it. If you think the damaged water lid is a potential health hazard and may cause harm, please call us on 1850 278 278 or (00) 353 1 707 2828 and we will promptly investigate.


Please note fields with an asterisk * are mandatory.

Where did you spot the damaged lid / cover?

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Can you describe the damage in more detail?

Have you previously reported this damage to us?

Your Contact Details

Please note that standard lid / cover reports are monitored from 8am – 8pm, Monday to Sunday.

If you are concerned about a lid / cover presenting a serious safety hazard please contact us immediately on 1850 278 278. Our lines are open 24 hours a day, 7 days a week.

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