What if the refund cheque has been sent to a previous address or arrives at my home for someone else?
If you receive post that is not for you please return it to Irish Water PO Box 12556, Dublin 18.
If you are aware that your refund has gone to your old address you could collect it or alternatively contact us to process a cancellation of the cheque and reissue to the new address. This process may take some time as the new cheque cannot be issued until the cancellation is processed by our bank.
For more information, please visit our section on Water Charge Refunds.