Contact Us
Sign In
Pay Now

Projects & Plans
Projects & Plans Landing Page
Projects & Plans Overview Our Projects
Appropriate Assessment Determination
National Projects
Lead Mitigation Plan Leakage Reduction Programme National Disinfection Programme Sewer Rehabilitation Programme Sludge Hub Centres Project Water Supply Project - Eastern & Midlands Biosolids
Our Plans
Irish Water Business Plan Water Services Strategic Plan Wastewater Sludge Management National Water Resources Plan

Cork Lower Harbour Project

Find out how we are improving the harbour's water quality
Water Supply
Water Supply Landing Page
Water Supply Overview Why Value Water
From Cloud to Glass
Supply and Service Updates Water Shortages & Restrictions
Drinking Water Quality
Water Quality FAQs Parameters Boil Water Notice Drinking Water Contact Time Trihalomethanes (THMs)Lead in Drinking Water Water Hardness
Water Supply Issues
Following an Outage Airlocks No Water or Very Low Pressure Prepare for Planned Works Discoloured Water Taste & Smell

Experiencing water supply issues?

View your local supply and service updates
Wastewater
Wastewater Landing Page
Wastewater Overview Wastewater Collection Wastewater Compliance How Wastewater is Treated
From Drain to Sea
Wastewater Treatment In Wetlands
Dunhill Integrated Constructed Wetland
Wastewater Issues
Blockages and Blocked Drains Prevent Blockages Sewer and Drain Flooding Think Before You Flush Think Before You Pour

Who collects your wastewater?

Irish Water is responsible for the collection and treatment of public wastewater

What to do with blocked drains

Information on dealing with wastewater issues and emergencies
For Home
For Home Landing Page
For Home Overview Water Charge Refunds
How household water charges were applied
Metering Explained
Consumption Reports
Customer Registration Moving home Selling A Home
Reducing Leaks
Check For Leaks Repairs With First Fix Free Turn Off Your Water Supply

Do you qualify for First Fix Free?

Find out who is eligible to have their leak investigated and repaired for free
For Business
For Business Landing Page
For Business Overview Your Business Account
Moving Premises
Billing Explained
Understand your Bill Paying your Bill Your business charges Business Tariff Calculator
Water Tariff Discounts
How The Discount Is Calculated Tariff Discount Application Form Tariff Discount FAQs
Trade Effluent
About Trade Effluent How to dispose of fats, oils and grease (FOG)Tankered Wastewater Trade Effluent FAQs
Conservation
Hospitality Industry Agriculture Pharmaceutical Manufacturing
Water Stewardship Training Programme Metering
Meter Replacement

Reduce your water bills

Use these tips to save on your water use and reduce your bills
Conservation
Conservation Landing Page
Conservation Overview Conserve Water Household Water Conservation Charge Water Leaks in the Home Water Saving Devices
Community Sponsorships
Green-Schools Galway European Green Leaf City 2017 Engineers Week 2019

Business conservation

Reduce water use in your business

Conserve water at home

Water conservation tips for your home
Connections
Connections Landing Page
Connections Overview Pre-Connection Enquiry Connection Application
Connection Information
Connection Charges Connection Types Guidebooks Connections General Contact Form FAQs
Developer Services
Pipe Responsibilities Diversion and Build-Over Enquiry Developer FAQ's

Connecting to our network?

Check out our step-by-step guide to the connections process
Support
Support Landing Page
Support Overview Questions and Answers Helpful Resources Fraudulent Email Advice Vulnerable Customers
Register Online Confirm Your Details
Report a Leak or Damaged Lid
Report a Leak Report a damaged lid
Flooding Winterproof Your Home Frozen and Burst Pipes Customer Support Videos

Customer Support Videos

View our series of helpful videos for advice on common water related issues

Report a Leak

Please help conserve water by reporting leaks on the public network via our online form
About Us
About Us Landing Page
About Us Overview Careers About Irish Water Freedom of Information
Model Publication Scheme
Procurement
The Procurement Process Current Tenders e-Tenders Registration Process
Our Customer Commitment

Join our team

View the career opportunities currently on offer with Irish Water

Find out about Irish Water

Our mission and business plan to transform our water services

Home
Support
Questions and Answers
What is the strategic environmental assessment policy for the Irish Water domestic water metering programme?

What is the strategic environmental assessment policy for the Irish Water domestic water metering programme?

The strategic environmental assessment policy for the Irish Water domestic water metering programme is available to view here

Still can't find what you're looking for?

Contact us via our online form or call us on 1850 448 448

Back to the top

Customer Care

Twitter - @IWCare
Boards.ie
Support

Language

Switch to Gaeilge

Resources

Access Officer
Privacy Notice
Freedom of Information
Model Publication Scheme
Procurement

Company

About Us
News
Media
Our Customer Commitment
Contact Us

Information Hub

Helpful Resource Library
Sitemap
Twitter - @IrishWater
YouTube
Facebook

Irish Water is a designated activity company, limited by shares. Registered Office: Colvill House, 24-26 Talbot Street, Dublin 1 | Copyright © 2019 Irish Water. All rights reserved. Registered in Ireland No.: 530363

Site search

If you have been quoted an outage reference number, you can enter it above. E.g. ROS024892