Leakage Reduction Programme

We are undertaking a national programme of works to reduce leakage and improve our water supply.

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Irish Water Business plan

To transform our water services, Irish Water, guided by its parent Ervia, has developed a seven year Business Plan with the overriding objective of delivering a quality service to customers.  

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Irish Water Business plan

Water Services Strategic Plan

The Water Services Strategic Plan is Ireland’s first integrated national plan for the delivery of a transformed water and wastewater network meaning better water quality and safer wastewater treatment. 

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Water Services Strategic Plan

Leakage Reduction Programme

We are undertaking a national programme of works to reduce leakage and improve our water supply. This programme will see over €500 million invested in the public water network over the next four years. 

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National Water Resources Plan (NWRP)

The National Water Resources Plan (NWRP) is a plan identifying how to provide a safe, secure and reliable water supply to our customers for the next 25 years, without causing adverse impact on the environment.

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Lead in drinking water

Irish Water is working hard to improve the quality and supply of our water including tackling national issues like the impact of lead pipes on drinking water. 

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Sludge management

Irish Water has published the first National Wastewater Sludge Management Plan (NWSMP) outlining its strategy for managing wastewater sludge over the next 25 years. 

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Irish Water’s key metrics summary

  METRIC 2015 2021
Drinking Water Quality Schemes on EPA remedial action list 121  0
No. of customers on boil water notice 23,297 0
Lead shared service pipes 30,000 - 40,000 0
Individual lead pipes 140,000 50,000
 
Drinking Water Capacity Headroom capacity in Greater Dublin and Mid-eastern region 2% > 15%
Plants with capacity headroom < 15% 45-49% 30%
 
Infrastructure Network Leakage 49% < 38%
 
Wastewater Qualiy Discharge with no treatment or preliminary
treatment only
44 0
Discharge with no treatment or preliminary
treatment only from large urban areas
7 0
Agglomerations not meeting requirements on secondary treatment of discharges (EPA 2013 List) 43 0
Larger Agglomerations not meeting requirements on more stringent treatment of discharges (EPA 2013 List) 10 0
 
Wastewater Capacity Plants overloaded > 2,000 PE (EPA 2013 List) 36 0
Plants overloaded < 2,000 PE (EPA 2013 List) 120 < 60
 
Financial EBITDA €38m €363
FFO/Net Debt 0.2% 9.5%
Gearing 90% 63%
Interest Cover 0.9 3.0
 
Customer Service Call answering - 80% answered in < than 20 seconds 60% 80%
Fewer than 5% calls abandoned 20% 5%
 
Safety Lost time accidents per 100,000 man hours not available 0.5
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