Leakage Reduction Programme
We are undertaking a national programme of works to reduce leakage and improve our water supply. This programme will see over €500 million invested in the public water network over the next four years.
Water loss in the network
This programme will reduce leaks by fixing or replacing old, damaged pipes and will remove lead pipes from the public water network.
A reliable water supply
Fixing or replacing old, damaged pipes will improve the reliability of the public water network, providing a secure and sustainable water supply for everyone
Repairing or replacing old pipes will reduce the amount of treated water lost through leakage from 47% to 38% by the end of 2021. It will also reduce disruptions and the overall cost of running the water network.
Improved supply connections
Replacing shared service and backyard connections with individual supply pipes will help to bring our network in line with international standards. The installation of boundary boxes will provide accessible isolation points in case of emergency and allow for flow and pressure monitoring.
How the programme will be rolled out
We will carry out surveys in specific areas where we suspect there may be issues with the network.
2. Plan the work
Once we have identified what work needs to be carried out, we will carefully plan the works to renew or replace the problematic pipework and reduce levels of leakage.
3. Notify residents
All homeowners and residents who may be impacted by supply interruptions will be notified in advance by letter. Our Supply & Services Updates page will also list any planned interruptions.
What is involved
The Leakage Reduction Programme involves a number of different types of work to be carried out across the country.
Find & Fix
The Find & Fix scheme involves leak detection crews undertaking surveys using sounding equipment on footpaths and other public areas. If a public side leak is identified, Irish Water will carry out the repairs. Some water mains renewal works may be required as part of these repairs.
Shared service connections
A shared service connection means that two or more properties are fed by a single water pipe. These connections pipes are often made of iron or lead and prone to leaks.
Lead service pipe replacement
Lead in drinking water is a recognised health concern. We will be investigating the pipes that connect individual properties to the public water mains and replacing any lead pipes with new plastic pipes.
How the works may impact you
We understand that this type of work can be inconvenient and we will make every effort to minimise disruption. We will ensure to keep you informed as the work progresses.
If we are working in your area the following may happen:
- The road or the area near your home may be excavated to allow us access to the pipes underground.
- We may need to shut off your water supply for multiple periods of time to allow us to carry out the work, but we will always notify you at least 48 hours in advance of a planned interruption.
- If access to your driveway or footpath is restricted we will ensure you have safe pedestrian access to and from your home.
- If you have special access needs, such as disabled car parking or large delivery lorries, please contact us.
- We will ensure the path or road is reinstated following the work and that all works are carried out as efficiently as possible.
- Where full reinstatement is not possible directly after the works, some surfaces may be covered with temporary materials, with full reinstatement taking place no later than 20 days after the works being completed.
- If there are road closures or works on the road near you, a traffic management plan will be put in place to minimise disruption.
View up to date information on the water supply in your area.
If you are critically dependant on water for medical needs and have not registered as a priority customer with Irish Water, please call us on 1850 448 448 or register online through our vulnerable customer registration form. An alternative water supply arrangement will be made for you, if required.
Irish Water staff and any contractors working on Irish Water’s behalf are trained to always identify who they are and who they are representing. They will always carry an identity card and you should ask to see this before allowing anyone to enter your home. If you are unsure or suspicious, please refuse access and call us on 1800 278 278 to verify their identity.
For more information, visit our dedicated web page.