Works underway to restore water supply as quickly as possible for customers in South Dublin

09 May 2023

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann is working with South Dublin County Council to restore normal water supply as quickly as possible to impacted customers following a lightning strike at  St. Annes and Friarstown pump stations causing a shutdown last night.

Impacted customers in Bohernabreena, Piperstown, Mountpelier and surrounding areas may be impacted by lower than normal water pressure and in some instances, particularly on higher ground, may experience intermittent water outages.

An alternative water supply will be available at St. Annes Church, Bohernabreena from 5:30pm this evening and replenished again at 2:30pm tomorrow, 10 May. Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure.

Uisce Éireann in conjunction with South Dublin County Council are carrying out emergency repair works to the pump stations. Following repairs, it will take a number of hours for full water supply to be restored as the water network refills. Typically, it takes two to three hours for normal supply to restore to all customers affected

Tselopile Tlou, Uisce Éireann, said: “We are working as quickly and efficiently as possible to minimise disruption to customers. Uisce Éireann understands the inconvenience caused when unplanned supply disruptions occur and thanks customers in advance for their patience while we work to restore normal water supply to impacted customers.” 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. 

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.  For further updates please see the Uisce Éireann website.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.