Repairs successfully completed at Tír an Fhia Water Treatment Plant
24 January 2023
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Update: Repairs successfully completed at Tír an Fhia Water Treatment Plant
Uisce Éireann and Galway County Council have successfully completed repairs following a mechanical fault at the water treatment plant in Tír an Fhia.
The majority of customers on the network will see their water supply return shortly while a number of homes may continue to experience an intermittent supply until the network is fully recharged. It typically it takes two to three hours following repairs for full supply to restore to all customers affected by a water supply outage as reservoir levels replenish.
Eoin Hughes, Uisce Éireann, thanked customers for their patience while repair works were underway.
“Our teams conducted the repairs as quickly and efficiently as possible to minimise disruption. We understand the inconvenience an outage can have on customers, and we appreciate their patience.”
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section.
Previous Updates
Uisce Éireann is working with Galway County Council to restore water as quickly as possible to impacted customers following a mechanical fault at the water treatment plant in Tír an Fhia. Whilst every effort is being made to maintain supply customers may experience temporary, intermittent low pressure and/or water outages in Tír an Fhia.
Dedicated water service crews have mobilised and repairs are underway and are expected to be completed by 3pm this afternoon. It typically it takes two to three hours following repairs for full supply to restore to all customers affected by a water supply outage as reservoir levels replenish.
Eoin Hughes, Uisce Éireann, commented: “The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the area and restore water for all customers. We understand the inconvenience an outage can have on customers, and we appreciate your patience as we work to return normal water supply as quickly as possible.”
Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann understands the inconvenience when an outage occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of our website.
Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.