Works underway to restore supply for customers in Meath following power outage

18 October 2022

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Irish Water is working with Meath County Council to restore normal water supply as quickly as possible to impacted customers following an overnight power outage at Primatestown Pump Station, causing depleted water levels at Windmill Hill Reservoir.  

Impacted customers in Ratoath, Kilbride, Fairyhouse Road, Skyrne, Painstown, Macetown and surrounding areas may be impacted by lower than normal water pressure and in some instances, particularly on higher ground, may experience intermittent water outages.

Electricity supply has returned and reservoir levels are recovering, however, it will take a number of hours for fully supply to be restored as the reservoir and water network refills. 

While handwashing remains a priority, Irish Water is appealing to all customers to conserve water as the reservoirs refill.

Michael Cunniffe, Irish Water, said: “Irish Water is appealing to all customers to continue to conserve water as the reservoir refill. While handwashing remains a priority, simple water conservation efforts can have a big impact on reducing demand on the supply. Turning off the tap while brushing your teeth and shaving can save up to 6 litres of water per minute. Taking a shower instead of a bath or using a watering can rather than a hose when gardening can also make a big difference in water use.

For more tips on how to conserve water in your home please visit our website at www.water.ie/conserve.

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the Supply and Service Updates section of our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.