Works underway to restore water supply to Glenamaddy customers

14 March 2022

Irish Water has identified a burst to a water main in Glenamaddy and is working with Galway County Council to restore water as quickly as possible to impacted customers. Whilst every effort is being made to maintain supply to as many customers as possible, the burst is impacting the water supply to customers in Glenamaddy, Kiltullagh and the area served by Kilmascahill Group Water Scheme.

Dedicated water service crews have mobilised and repairs are underway and are expected to be completed by 3pm this afternoon. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. 

To ensure the safety of the public and crews carrying out the repairs to the burst, traffic management is currently in place. Local and emergency access will be maintained. 

Ronan Daly, Irish Water, commented: “The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the area. Irish Water understands the inconvenience caused when bursts occur and thanks customers in advance for their patience while we continue with these repairs and work to restore normal water supply to impacted customers.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours. Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.