Works underway to restore supply to Leixlip customers

20 January 2022

Irish Water, working in partnership with Kildare County Council, have completed repairs to a burst water main impacting supply to customers in Leixlip, Shinkeen Road, Celbridge and surrounding areas.

Dedicated water service crews were mobilised this morning and worked throughout the day to repair it. Whilst supply is starting to return to many properties some customers located on higher ground or at the end of the network may continue to experience temporary low water pressure and /or outages as water refills the network.

Peter Thornton, Irish Water, said, “The repairs were conducted as quickly and efficiently as possible to minimise disruption to the area and restore water for all customers. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we worked to return the water supply to homes and businesses as quickly as possible.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.  For further updates please visit our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies. 

Previous Updates

Irish Water is working with Kildare County Council to restore water as quickly as possible to impacted customers following a burst water main in Leixlip. Whilst every effort is being made to maintain supply to as many customers as possible, the burst is impacting the water supply to homes and businesses in Leixlip, Shinkeen Road, Celbridge and surrounding areas in Co. Kildare.

Dedicated water service crews have mobilised and repairs are underway and are expected to continue until 10pm tonight. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. 

To ensure the safety of the public and crews carrying out the repairs to the burst, traffic management is in place and clearly signposted.

Peter Thornton, Irish Water, commented: “The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the area and restore water for all customers. We understand the inconvenience bursts can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.