27 April 2021 Go back to News
Works underway to resolve discolouration of water in Raheen area
Works are being carried out to resolve issues causing discolouration of water in the Raheen area. The pipe network is currently being flushed out and it is expected that the water will begin to clear over the coming hours.
Areas impacted include Raheen, Dooradoyle, Mungret, Patrickswell and surrounding areas.
Ian O’Mahony, Irish Water’s Operations Lead, said: “Our investigations have identified the source of the discolouration as a disturbance in a water main following routine reservoir maintenance works. These works necessitated a temporary reconfiguration of the local water network which resulted in increased pressure causing sediment in the water main to become dislodged.
“Chlorine levels have been maintained in order to disinfect the water and we are continuing to monitor the situation. The water supply should return to normal for the majority of customers over the coming hours following flushing but it may take longer for the discolouration to clear in some isolated parts of the network. It is advisable to wait until the discolouration clears before drinking. However the water is safe to use for washing and it is important that people continue to follow the advice of the health authorities in relation to handwashing and hygiene.”
Irish Water and Limerick City & County Council apologise for any inconvenience as a result of this unplanned issue.
Our customer care helpline is open 24/7 on 1850 278 278 to answer customers’ queries and we can also be contacted on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of our website.
Irish Water is working at this time, with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.