Power outages continue to have impact on water supply in Wexford Town

18 February 2022

Update 8pm Friday 18 February

Irish Water working in partnership with Wexford County Council would like to advise customers in Wexford Town who are supplied by the Newtown Water Treatment Plant that power outages continue to cause supply interruptions in certain parts of Wexford Town.

Alternative water supply

An alternative water supply is available at the following locations;

  • Coolcotts Lane,
  • Clonard church
  • Barntown church,
  • Gaelscoil Charman

Affected Areas

  • Carricklawn,
  • Hill St,
  • Georges St,
  • Rowe St,
  • Wygram,
  • Ard Carmen,
  • Coolcotts,
  • Barntown,
  • Clonard,
  • Whitemills,
  • Townparks.

Speaking about the supply interruptions, Irish Water’s Regional Operations Lead, Ronan Walsh said;

“The power outage continue to delay the return of normal water supply and means that production at the Newtown Water Treatment Plant has stopped and with water levels being so low, we are not producing adequate supply to meet the demand. We expect power to be restored by this afternoon but we may still have ongoing issues as the reservoir levels are quite low. Our colleagues in Wexford County Council will be providing an alternative water supply and this water must be boiled when brought home as a precautionary measure. We thank customers for their patience and cooperation as we work to resolve the issues as quickly and as safely as we can.”

Vulnerable customers

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Updates

The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.

Irish Water understands the inconvenience water supply interruptions can cause and thanks customers for their patience while we work to restore normal supply to impacted customers.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Irish Water working in partnership with Wexford County Council would like to advise customers in Wexford Town who are supplied by the Newtown Water Treatment Plant that power outages are causing supply interruptions in certain parts of Wexford Town. Customers in the Rowe Street, Hill Street and George’s Street areas of Wexford town are currently experiencing loss of supply or pressure issues. An estimated restoration time of 3pm is identified for a return of power with water supply returning in the hours following.

A power failure is also impacting the Water Treatment Plant in Bunclody, however there are no supply interruptions in the area and the ESB has an estimated power restoration of 12.45pm there also.

Speaking about the supply interruptions, Irish Water’s Regional Operations Lead, Ronan Walsh said; “We had been monitoring Newtown Water Treatment Plant all week as the reservoir levels were quite low, but Storm Eunice has exacerbated the issues. The power outage means that production at the plant has stopped and with water levels being so low, we are not producing adequate supply to meet the demand. We expect power to be restored by 3pm but we may still have ongoing issues as the reservoir levels are quite low. There are no customers without water in Bunclody at the moment and there is a more supply in Bunclody so we would expect less interruption there. We thank customers for their patience and cooperation as we work to resolve the issues as quickly and as safely as we can.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.