Repairs completed and water supply returning for all customers in Celbridge
16 September 2023
Uisce Éireann crews have successfully completed repairs to a burst water impacting customers in the following areas: Dublin Road, Hazelhatch Road, The Little Grove, Primrose Hill, The Big Grove, Simmonstown Manor, Hazelwood Park, Railway Cottages, Callenders Mill, Temple Manor, Chelmsford, Celbridge, and surrounding areas.
Following reports of a supply disruption, dedicated Uisce Éireann crews were immediately deployed and worked hard to restore normal water supply to impacted customers as quickly as possible.
Repairs were successfully completed and water supply is returning to customers, however, it may take a up to three hours for full supply to restore to all customers, especially those at the end of the network or on high ground.
Vulnerable customers who have registered with Uisce Éireann receive direct communications for planned and unplanned outages lasting more than four hours.
Stephen Burke, Regional Operations Manager at Uisce Eireann, acknowledged the impact on the community, adding: “On behalf of Uisce Éireann, I’d like to thank impacted stakeholders for their patience, co-operation, and assistance while we worked to complete the repairs as quickly as possible and regret the inconvenience”.
Uisce Éireann continues to appeal to customers to conserve water to help the network refill and restore normal supply to all customers. While handwashing remains a priority, simple water conservation efforts can have a big impact on reducing demand. Turning off the tap while brushing your teeth and shaving can save up to 6 litres of water per minute. Taking a shower instead of a bath or using a watering can rather than a hose when gardening can also make a big difference in water use. For more water conservation advice, please visit www.water.ie/conserve.
Uisce Éireann understands the inconvenience when an unplanned outage occurs and thanks customers for their patience while we worked to restore supply. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For general water supply updates, please visit the Water Supply Updates section on www.water.ie.
Uisce Eireann has identified a large burst on a water main in Celbridge. Every effort is being made to maintain supply to as many customers as possible, the burst is impacting the water supply to customers in parts of Celbridge.
To safely progress the repairs and restore supply, restrictions will be necessary until later this evening. During these hours, households and businesses in parts of Celbridge may experience lower than normal pressure and/or intermittent water outages, especially those on higher ground or at the end of the network.
The burst is causing low pressure and outages for some customers in the following areas: Dublin Road, Hazelhatch Road, The Little Grove, Primrose Hill, The Big Grove, Simmonstown Manor, Hazelwood Park, Railway Cottages, Callenders Mill, Temple Manor, Chelmsford, Celbridge, and surrounding areas.
Every effort is being made to restore the water supply as quickly as possible, however, the repairs are complex due to the location of the burst and the presence of other underground services. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please visit the Water Supply Updates section of the Uisce Éireann website.
For tips on how to conserve water in your home please visit our website at www.water.ie/conserve.