Works on-going to restore normal water supply for customers supplied by the Newport Regional Scheme

12 March 2023

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Customers in Newport, Birdhill, Ballina, Gortybrigane, Ballinahinch, Killoscully may be impacted by lower-than-normal water pressure

Uisce Éireann is working with Tipperary County Council to restore water as quickly as possible to impacted customers following an operational issue at Newport Water Treatment Plant. 

Impacted customers in Newport, Birdhill, Ballina, Gortybrigane, Ballinahinch, Killoscully and surrounding areas may be impacted by lower-than-normal water pressure and in some instances, particularly on higher ground, may experience intermittent water outages.

Repairs are ongoing and expected to be completed by 8 am tomorrow morning. Typically, it takes two to three hours following restoration time for water to refill the networks and normal supply to be fully restored. A further update will be provided as repairs progress.

Colin Cunningham, Uisce Éireann, said: “The repairs are being conducted as quickly and as efficiently as possible at the plant to minimise disruption to homes and businesses and restore water for all customers. We understand the inconvenience an outage can have, and we appreciate your patience as we work to return normal water supply as quickly as possible.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann understands the inconvenience when an outage occurs and thanks customers for their patience while we work to restore normal supply to impacted customers.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit our Water Supply Updates section.