Blockage in Mitchelstown area resolved

06 October 2021

Irish Water and Cork County Council engineers have resolved the issue on the Mitchelstown Public Water Supply Network.

Regional Operations Lead for Irish Water, Pat Britton said: “We would like to thank those who were affected by the water outage whilst we carried out our investigation and repair works. A blockage was detected on the line over the weekend which led to reduced flows to the reservoir. The pipeline at this location is over 5km long, and investigations to locate the issue continued until Tuesday afternoon when the issue was found during a camera survey. The location was isolated, repaired and service to customers has now been restored.

Previous Updates

Irish Water and Cork County Council engineers continue to investigating an issue on the Mitchelstown Public Water Supply Network. Whilst there was no disruption to water supply yesterday, some customers may experience a water outage today. In the event that the issue on the supply network has not been resolved by this evening, Irish Water and Cork County Council has arranged for tankered water to be in place this afternoon at Ballinwilliam Estate and at Ballygiblin Church.

Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure. Please adhere to social distancing when queuing for water supplies.

Regional Operations Lead for Irish Water, Pat Britton explained: “Crews continue to try and pin point the exact location of the issue and we hope to have this rectified as soon as possible. During this period, customers may experience intermittent reductions in pressure or supply.

We understand the inconvenience caused when these issues occur and thank customers for their patience while we complete these essential works to safeguard the water supply for customers.

Areas that may be affected include Mitchelstown, Garryleigh, Corracunna, Ballyarthur, Kilbehenny, Garrane, Kilglass, Curragh More, Furrow, Gurteennaboul, Pollardstown and Ballgiblin.

We are asking customers in these areas to be mindful of how they use water and to conserve when possible. However it is important to continue to follow the HSE guidance on hand washing.” Pat added.

For further information please visit the Supply and Service Updates section of our website. The Irish Water customer care helpline is open 24/7 and customers can call us on 1800 278 278 and contact us on Twitter @IWCare.

Irish Water and Cork County Council engineers continue to investigating an issue on the Mitchelstown Public Water Supply Network. Whilst there was no disruption to water supply yesterday, some customers may experience a water outage today.

Regional Operations Lead for Irish Water, Pat Britton explained: “Crews continue to try and pin point the exact location of the issue and we hope to have this rectified as soon as possible. During this period, customers may experience intermittent reductions in pressure or supply.

We understand the inconvenience caused when these issues occur and thank customers for their patience while we complete these essential works to safeguard the water supply for customers.

Areas that may be affected include Mitchelstown, Garryleigh, Corracunna, Ballyarthur, Kilbehenny, Garrane, Kilglass, Curragh More, Furrow, Gurteennaboul, Pollardstown and Ballgiblin.

We are asking customers in these areas to be mindful of how they use water and to conserve when possible. However it is important to continue to follow the HSE guidance on hand washing.” Pat added.

For further information please visit the Supply and Service Updates section on our website. The Irish Water customer care helpline is open 24/7 and customers can call us on 1800 278 278 and contact us on Twitter @IWCare.