Crews continue with repairs to a burst water main impacting Cashel
11 March 2024
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Alternative water supplies in place in Cashel to support customers during repairs
Uisce Éireann and Tipperary County Council crews continue to work on repairs to a burst water main impacting customers in Cashel Town, Springmount, Golden and surrounding areas in Co Tipperary. Crews are progressing repairs and every effort has been made to maintain supply to as many customers as possible, including routing alternative supplies into Cashel town.
Repairs are expected to be completed by this afternoon. It will take until later this evening for normal supply to restore to all customers affected by the outage, especially those on higher ground or at the end of the network. The burst is causing low pressure and outages for many customers particularly those in elevated areas of the network.
To further support customers, Uisce Éireann has arranged alternative water supplies in key locations including St. Patrick’s Hospital and Cashel Rugby Club. Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure as per HSE advice.
Colin Cunningham, Water Operations Lead at Uisce Éireann, commented: “We would like to assure customers in affected areas that we are working as quickly as possible to restore normal water supply for all customers. We understand the inconvenience unplanned outages can have and thank customers for their patience while we complete the works.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann continues to provide detailed, real-time, and local information about water Service and Supply Issues on our website. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via Facebook and X (formerly Twitter) @IWCare. Business customers can sign up to Uisce Éireann’s text alert system to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates. To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer
For tips on how to conserve water in your home please visit our Conservation page.
Previous Updates
Uisce Éireann is working with Tipperary County Council to restore the water supply as quickly as possible to impacted customers in Cashel Town, Springmount, Golden and surrounding areas following a burst to a water main.
Water services crews have been dispatched to find and fix the burst and every effort is being made to reduce the impact on customers and restore water supply as quickly as possible. Following repairs, it may take several hours for normal water supply to return to all customers due to the size of the network, especially for those on higher ground or at the end of the network. A further update will be provided tomorrow morning.
Alternative water supply locations
To further support customers, Uisce Éireann has arranged alternative water supplies in key locations including St. Patrick’s Hospital and Cashel Rugby Club from noon today. Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure as per HSE advice.
Colin Cunningham, Uisce Éireann, commented: “The repairs are being conducted as quickly and as efficiently as possible to minimise disruption and restore the water supply to homes and businesses. We understand the inconvenience an unplanned outage can have and we appreciate your patience as we work to return normal water supply as quickly as possible.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann understands the inconvenience when an unplanned outage occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us @IWCare with any queries. For updates please visit the Water Supply Updates section.