Irish Water and Wexford County Council wishes to notify consumers that following completion of remedial measures and the receipt of satisfactory monitoring results, the boil water notice in place is now lifted with immediate effect. This decision follows consultation undertaken with the Health Service Executive.

All affected consumers on the Sow Regional Public Water Supply can now resume normal use of the water supply for drinking, food preparation and brushing teeth.

Irish Water and the Wexford County Council - Health Service Executive Water Local Liaison Group will continue to meet and review ongoing process control, monitoring and testing of the drinking water supply.

The Irish Water Customer Contact Centre (1850 278 278) is available to answer customer queries in relation to the lifting of this notice. Further information is available on the Irish Water website.

Irish Water and Wexford County Council acknowledge the patience, cooperation and assistance of affected consumers during the period of the Boil Water notice and greatly regrets any inconvenience caused to householders and the business community.

Previous Updates

20 November 2020

Irish Water working in partnership with Wexford County Council wish to advise that the Boil Water Notice for the SOW Supply Scheme remains in place over the weekend.

Works and sampling continues in order to lift the Boil Water Notice and Irish Water are hopeful that following consultation with the HSE early next week, that the BWN will be lifted. Please see below for more details.

Due to a deterioration in raw water quality, the drinking water entering the Sow Regional Public Water Supply has been affected.

As a result, and following consultation with the Health Service Executive, Irish Water and Wexford County Council are issuing a Boil Water Notice with immediate effect to protect the health of consumers.

This notice applies to all consumers who reside within the affected areas identified in the attached map.

All consumers affected by this notice must boil their water before drinking.

Areas Affected:

All customers on the Sow Regional Public Water Supply who reside within the affected areas identified in the attached map. This includes customers in the following areas:

  • Ballymurn
  • Oylegate
  • Crossabeg
  • Oulart
  • The Ballagh
  • Glenbrien
  • Curracloe
  • Screen
  • Castlebridge
  • Surrounding rural areas.

1: Water must be boiled (rolling boil for 1 minute and then cooled) for:

  • Drinking
  • Preparing Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth and/or gargling
  • Making of ice. However, ensure you first discard all existing ice cubes in fridges and freezers and filtered water in fridges

IMPORTANT: Boil water by bringing to a vigorous, rolling boil and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap of kitchen or bathroom sinks is not safe to drink.

2: You do not have to boil your water for the following:

  • Personal hygiene, baths and showers
  • Flushing of toilets
  • Watering plants and flowers

3: Caution:

  • Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water
  • If you have pets and are concerned about the impact of providing mains water while this BWN is in place, you should ask your local vet for advice

4: Only use Prepared Water (boiled and cooled) for the following situations:

  • When preparing foods that will not be cooked (e.g. washing and preparing salads)
  • Preparing Infant Formula. Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

5: Always Take Care:

Care should be taken with boiled water to avoid burns and scalds. Accidents can easily happen, especially with children.

6: How long before the boil water notice can be lifted?

We do not know at present, but Irish Water and Wexford County Council will continue to liaise and consult with the Health Service Executive with a view to lifting the Boil Water Notice as soon as practicable.

7: How will we keep you informed?

You will be kept informed through the following media:


Irish Water Customer Contact Centre: 1850 278 278

Vulnerable customers who have registered their details with IW will be directly contacted

8: Awareness for commercial premises

Irish Water requests that this Boil Water Notice is placed in a prominent position within your commercial premises.

Remember to boil water as advised until further notice

13 November 2020

Irish Water, working in partnership with Wexford County Council wish to advise that there is a widespread water supply outage on the Sow Regional Water Supply Scheme at the Kilmallock Water Treatment Plant this morning due to a plant shutdown last night.

The shutdown, caused by the recent bad weather has seen a deterioration in raw water quality at the plant. These conditions have meant that the plant is struggling to treat the water to the requisite standard and has forced intermittent plant shutdowns, resulting in outages in the network.

Further details will follow this morning.

Areas affected: Castlebridge Oldtown, Curracloe, Crossabeg, Crossabeg, Blackwater, Ballymurn, Oylegate, Glenbrien, Ballinellard, Ballagh.

Irish Water is working at this time, with our local authority partners, contractors and others to safeguard the health and well-being of staff and the public and to ensure the continuity of drinking water and wastewater services.

The latest updates on these works will be available on the Supply and Service Updates section of the Irish Water website. The Irish Water customer care helpline is open 24/7 and customers can call us on 1850 278 278. Customers can also contact us on Twitter @IWCare with any queries.


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