Customers in predominantly higher lying areas were most affected

High winds which blew debris onto the inlet screens at Meencrumlin water treatment plant which supplies customers in the Lough Mourne area of Co Donegal led to a loss of water supply and or water pressure issues over the weekend for customers in the Finn Valley area.

Predominantly customers in higher lying areas were most affected by this unusual and unplanned event and Irish Water and Donegal County Council would like to thank all those who lost water supply or were affected by reduced pressure for their patience while works were carried out to get the treatment plant back up and running.

Areas affected

The towns affected were Ballybofey, Stranorlar, Killygordon, Cloghan, Liscooley, Donneyloop, Crossroads, Castlefinn, Drumkeen, Convoy, Raphoe, Ballindrait and Lifford.

Kevin Love, Irish Water explains “The weekend’s water supply issues which affected customers supplied by the Lough Mourne water supply zone were as a result of the high winds and the wind direction which blew debris onto the screens at the water treatment plant impeding the flow of raw water into the Water Treatment Plant. The situation was made worse by the current low lake level as a result of record low rainfall levels recorded over March, April and May.

“We apologise to customers who were affected by the weekend’s issues and Irish Water would like to thank Donegal County Council for their efforts in completing the repair on Saturday and continuing to work throughout the day and night until Sunday morning to ensure water supply returned to all customers.”

Return of water supply

Repairs were completed early Saturday morning but it may have taken longer for a full water supply to return to all customers living on higher grounds particularly customers closest to the plant in Goland and Meenglass as the network pipes and reservoirs refilled.

Irish Water understands the inconvenience when a water outage occurs and thanks customers for their patience while repairs were ongoing.

Irish Water is working at this time, with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

More information

For updates on service and supply in your area visit our Water Supply Updates page.

Donegal

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