Customers particularly in Swan, Newtown Doonane and Crettyyard asked to turn off taps and conserve water

Irish Water is advising customers in Co. Laois that due to the extremely cold weather conditions and exceptionally high water demand, some water treatment plants in the county are struggling to keep up with supply demands. 

All customers are being asked to conserve water to avoid reservoirs emptying and water pressure to homes and businesses being affected. Customers in Swan, Newtown Doonane and Crettyyard townlands are particularly being asked to continue to conserve water due to high demand in these areas.

Customers throughout the county are urged to conserve water by not running taps unnecessarily, taking showers instead of baths and to refrain from using dishwashers and washing machines.

Irish Water working in partnership with Laois County Council thanks customers for their patience while we work to resolve all issues due to the extremely cold weather conditions and would like to apologise to customers for any inconvenience this is causing. We wish to reassure customers that work and repairs are ongoing and are being completed as soon as it is safe to do so.

Do you have frozen or burst pipe?

For information on dealing with frozen or burst pipes, visit our dedicated support page.

Once further information is available we will issue another update. Updates will also be posted to our Supply and Service section. Customers can contact our call centre 24/7 on 1850 278 278 or on Twitter @IWCare


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